first progress card synovus bank Holding funds to "secure" non-existant account Internet, Georgia

Mid February I gave a deposit to first progress cards for a secured credit card. 

After a couple of attempted correspondences towards the end of March I cancelled the "account" I had with them, and requested a refund which they finally agreed to do.

Now, the second week in April, I am on the phone with them at least twice a day, getting a different answer from a different person every time, claiming that my refund will arrive in three to five days.  Almost entertained by it at this point, I ask for the manager each time, and it is always a different name, and title, and name and title that can never be found during later calls.