• Report: #894842
Complaint Review:

First USA Capital

  • Submitted: Fri, June 08, 2012
  • Updated: Fri, June 08, 2012

  • Reported By: Denver Doc — Highlands Ranch Colorado Virgin Islands (US)
First USA Capital
1048 Irvine Avenue #565 Newport Beach, California United States of America

First USA Capital First USA Capital Scam Newport Beach, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I am a physician who is building a new office and would suggest being very wary of First USA Capital and Keith Coleman. I was referred to First USA Capital by another broker and spoke with Keith Coleman on the phone for about 20-30minutes.  Keith gave me his bio and sales pitch and broke down there base fees stating that they would normally charge $15,000 for
trying to find a loan of a certain amount.  He felt very confident that he could secure me a loan but was very careful in making sure that I understood that the upfront fee was non refundable whether I was approved or not.  I talked to Keith about my concerns of them getting an upfront cost no matter the results.  Keith agreed to take the price down to $5000
and send me over their contract.  I was very concerned with this arrangement and did some checking online.  On the Better Business Bureau web site I noted that Keith Coleman is the only one listed in the company and the start date for their file is only 6 months ago in Dec 2011.  After looking over their paperwork I found that they take up to another 2% at closing in fees.  With this large fee structure, the fact that the business had such a short track record and a report here on RipOff, I was
too leery to proceed with giving them up front cash.  I sent Keith back an email thanking him for his time and letting him know that my business could still be theirs but their fee would have to be a more traditional 1% paid at closing.   In response to this Keith wrote that I "insulted" him and was "dishonest."  We also said that I, "wasted his valuable time and resources."   Finally he went on the say that he would notify the underwriter and not allow my project to be presented to any third party for a period of two years.  There were several other diatribes in the email which seem unusually angry for a person that I had only spend about 30 minutes on the phone.  This seemed especially out of place considering that was trying to polity offer a scenario that would be agreeable to him and my business.  At best I would consider this response unprofessional and rude but it seems to me also quite vindictive.   Maybe I caught him on a bad day but if this is indicative of how he treats his clients I am very happy that I avoided signing any agreements and working with First USA Capital and Keith Coleman.

This report was posted on Ripoff Report on 06/08/2012 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/first-usa-capital/newport-beach-california-92660/first-usa-capital-first-usa-capital-scam-newport-beach-california-894842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on First USA Capital

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?