After seeing internet advertisements about Acai-Berry endorsed by Oprah and Rachel Ray, I placed an order for a Free trial with $4.95 shipping charges.
After I submitted that order, another pop-up recommended Colon Cleanse for better results which was also a Free trial with $4.95 shipping charges. I then submitted an order for the Colon Cleanse. That should have been $4.95 for the Acai-Berry and $4.95 for the Colon Cleanse.
Before the actual products arrived, my checking acct was billed 2 charges: one was $88.97 and the other was 89.97. I immediately called to complain and sent an email to each company. I was advised that I was supposed to call them to cancel within 14 days if I did not want to continue receiving their products and the agreement also stated that if no call was made, I would incur full payments for both products and would not get a refund; however my account would be cancelled immediately.
Since the products arrived the following day and I was angry at myself for not reading the "fine print", I did not pursue this issue, but learned a lesson. However, today I looked at my statement and I see that 2 different amounts had been taken out of my account from 2 companies I never heard of and more importantly NEVER authorized. Ironically, these 2 companies also deal with Acai-Berry.
I have seen many complaints that mirror my experience. How can these companies get away with this?? Looking at the dates on some of these complaints, this has been going on for quite some time. I have changed my account, but I should not have to do that, because this should not have happened.
Has anybody looked into this SCAM? Does Oprah realize that she is endorsing CROOKS? This needs to be addressed as soon as possible. Thank You.
Long Beach, New York