Report: #1404507

Complaint Review: Fitbit

  • Submitted: Thu, October 05, 2017
  • Updated: Thu, October 05, 2017
  • Reported By: Debra — kansas city Missouri USA
  • Fitbit

    Nationwide
    USA

Fitbit fitbit zip defective Central America support team Nationwide

Show customers why they should trust your business over your competitors...

Purchased 2 Fitbit Zip activity trackers in last 9 months the battery gets drained within a few hours of set up. Contacted Support and got one replacement Zip. It lasted only 3 hours after I synced it. 

Fitbit support admitted that there is a problem with the App that is used to sync the Zip. Their engineers are working on it.

Won't give me a refund on the first 2 Zip purchased. Told me there is one year warranty. Go back to the store where purchased and try to return it there.  

They admit that they continue to sell the defective product without a repair.

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This report was posted on Ripoff Report on 10/05/2017 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fitbit/nationwide/fitbit-fitbit-zip-defective-central-america-support-team-nationwide-1404507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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