Complaint Review: Fitness Connection
They allowed a minor to sign stating that her step brother was 18 and he co-signed although me as the parent did not authorize the contract. After several calls I was told they would immediately cancel the membership and I would receive no refund and no further charges.
My step son has received two charges to his account as the "co-signer" which they sent through 3 times each which caused overdraft fees of $35.00 each time for a total of 6 $35.00 charges. each time I call in they say it takes 30 days to cancel but there are notes in their system that states it was a immediate cancel per Diana.
I have spoke to Diana and she stated the cancellation was immediate but now she will not return a call or answer her phone, there is no other managers and when asked to go to her manager or a escalation department the customer service reps just hang up on you.
I would like an attorney to contact me to file fraud charges, credit card fraud, extortion, robbery, money stealing, contract fraud with a minor, misrepresentation, bait and switch, falsley preying on minors. and any other charges that can be brought against this joke of a institution.
This report was posted on Ripoff Report on 02/14/2014 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fitness-connection/houston-texas-77268-0768/fitness-connection-unlawful-signing-of-a-minor-promised-to-cancel-but-still-charging-bank-1123639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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