Report: #622119

Complaint Review: Fitness One

  • Submitted: Sat, July 10, 2010
  • Updated: Sat, July 10, 2010
  • Reported By: CC — Toronto Ontario Canada
  • Fitness One
    117 Peter Street, Toronto Canada
    Toronto, Ontario
    United States of America

Fitness One - Peter Street, Toronto Membership Renewal Scam Fraud Toronto, Ontario

Show customers why they should trust your business over your competitors...

My basic story is that I cancelled my gym membership in 2006, and in April 2010 out of the blue I received a call from a collection agency to inform me that I owed Fitness One $1,300.

I was shocked of course, there was no notice of renewal, no attempts to contact me or try to regain any of the monthly fees. I explained that I had cancelled but wasn't sure if I had the paperwork after all this time. They of course don't care, they then continued to harass, pressure me to settle, also threatening legal action.

I in the meantime tried to a) find proof that I had cancelled and unfortunately i do think I had thrown it out late in 2009. b) tried to see what else I could do to fight the wrongness of this. I found out the contact details for the owner of that location and she promised to look in to it. She did say that she had a team of people reviewing the memberships and that perhaps it would in turn reveal my cancellation.

This little bit of information sort of tied in with my conversation with the collection agency agent. He revealed during his 'good cop' moment that he had a file with over 2,000 names on it. My belief is that they are running through all old memberships in the hope that people have lost their cancellations papers.

My complaint is that they cannot prove why it is that I owe $1,300 other than they have jacked up my monthly membership fees. No notice ever, i was at the same address, same details for all of those 4 years as I have only moved recently. Nothing, zip...this and other people's similar experiences lead me to believe that this isn't an isolated experience, but another way to make money. The collection agency system frightens people, it isolates them and makes us all vulnerable especially with how the credit score is so important to people. Its unconscionable that this continues, its a rip off, a mugging in broad daylight, and number people that this effects must be growing. Enough!

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/10/2010 08:38 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.