Report: #1368332

Complaint Review: Fitness Repair Parts

  • Submitted: Tue, April 18, 2017
  • Updated: Tue, April 18, 2017
  • Reported By: Malcolm — Centreville Virginia USA
  • Fitness Repair Parts
    650 N Main Center
    St. Charles, Montana
    USA

Fitness Repair Parts Very rude, poor customer service St. Charles Montana

Show customers why they should trust your business over your competitors...

Ordered a treadmill motor. The motor arrived and was professionally installed. The noise issue persisted, so we went on to replace all of the internal electronics (from a different company). After everything was replaced, we realized the new motor was defective. Fitness Repair Parts refused to exchange it because it was after 15 days. I explained the issue, we had no idea it was defective until we replaced the other parts. Their excuse was their "system" does not allow any return after 15 days. I asked for a little common sense because of my situation and they were very rude. Another excuse was most other parts companies don't allow returns at all. I stated this had nothing to do with this issue and again, they were very rude. Avoid this company.

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This report was posted on Ripoff Report on 04/18/2017 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fitness-repair-parts/st-charles-montana-63301/fitness-repair-parts-very-rude-poor-customer-service-st-charles-montana-1368332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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