• Report: #709605
Complaint Review:


  • Submitted: Thu, March 24, 2011
  • Updated: Thu, March 24, 2011

  • Reported By: Julie B — La Verne California United States of America
2210 S Sepulveda Blvd. Los Angeles, California United States of America

FitnessBlowout.com False advertising. Saleman lied. Los Angeles, California

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I purchased a Life Fitness Commercial CT 9500 Elliptical with a lifetime extended warranty. I specifically asked my sales rep, Max Hany if this included in home service. He said it did.  When I called for service 10 months later, I was told that my machine only came with a 90 day parts and service warranty and that if I had read my invoice, I would know this. My machine had a lifetime warranty on parts only. When I read the invoice it did not exclude service, but it did not state that it was included either. The "bored" customer service rep referred me to a service company and quoted me $200.00 for the service call. I paid $3200.00 for this machine and still have two payments to go and now I have to pay $200.00 more to get it repaired. This company does not stand by their product and does not offer customer service.

This report was posted on Ripoff Report on 03/24/2011 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fitnessblowoutcom/los-angeles-california-90064/fitnessblowoutcom-false-advertising-saleman-lied-los-angeles-california-709605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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