Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #360082

Complaint Review: FixYa.com - San Mateo California

  • Submitted:
  • Updated:
  • Reported By: annominity is a wonderful thing. Other
  • Author Confirmed What's this?
  • Why?
  • FixYa.com 1710 S. Amphlett Boulevard. Suite 110 San Mateo, California U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I want to explain how this rip off internet company operates. They have online experts who claim to have education and expierence that does not exsist. I really believe it is fraud to present information that is untrue. Or to charge for services that sometimes the advice given by these so called experts could lead a customer to injury or death. When I brought this up to the attention of Alex thier community manager it terrefied him so much he felt obligated to just simply delete my account. At this time I am in the process of summerizing the information I have collected to turn over to the Buisness Ethics Commision, and the S.E.C. as well since fixya is a publicy traded company. At some point people like this need to be held responsible for ripping innocent people off and misleading them, to seperate them from thier monies. Let me ask is it not a crime to mislead services for monetary gain. (example : One expert claims to have a degree in electrical engineering but lacks the ability to answer simple engineering questions) These unqualified experts give advice on some items that have capacitors that carry in excess of up to 3000 volts without any warnings of this or the required knowledge to protect the end user from hurting or killing themselves. So in closing what I am really getting at is before you try this service just ponder the thought you are asking advice from someone who lives in a third world country, with very broken english skills, and feels that if he can plug in a cord to an outlet he has the abilities of an engineer without spending the 4 to 8 or up years to gain this knowledge.

Burzerko
annominity is a wonderful thing.
U.S.A.

This report was posted on Ripoff Report on 08/06/2008 05:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fixyacom/san-mateo-california-94402/fixyacom-offering-fake-services-upon-based-expert-lies-san-mateo-california-360082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE EX-employee responds

True but not exactly

AUTHOR: Fixyaexpert - (United States of America)

POSTED: Wednesday, November 17, 2010

First let me explain how the fixya.com site works, then allow me to explain the issues that has been going on over the months.

First if you want to be a Expert you create a account answer 50 questions. Based on those 50 with quality in mind you are approved by there STAFF witch basically does not know the TRUE-NESS of the actual solution given.

Now I can put that I am a plummer with 50 years of experience but its not verified.

If you want a site with verified experts and with a huge peer review you need to pay allot more money first off then roll your dice if the solution even works.

that site is (((Redacted)))

Anyone can go to a accredited school CHEAT the system and get a paper that says they are what they say they are.

So  has Fixya done?

They setup a lounge where experts can come in and basically BULL DOG each other in front of there lovely staff there post deleted but the Expert that defends him/herself gets BANNED from the lounge then all the fun starts happening.

Your Complaint might be dead on YES Fixya has some REALLY BS Experts but let me tell you those BS experts are still blowing there whistle at the TRUE experts so they will have there reign over at fixya.com.

Now there are still some Really cool experts on Fixya.com that Really know there stuff.

But Darn Fixya.com for not activating the ASK ME function so you can choose before you pay!!

Fixya.com is not a bad place, its not a ripoff because you do get your CASH back and let me tell you how!

Email premium.support@fixya.com they will REFUND you all of your $19.99 back then the expert will get a  FAT REFUND in his ledger and just enough of those refunds will land him a NICE email telling him he better think twice because he just lost his expert status.

Then there is that Customer that really got there solution taken care of but emailed premium.support@fixya.com the expert a FAT refund in his ledger with a nice little warning.

So there are two sides to the story here YES you could of been ripped of by a EX-PURT that does not know his A$$ from a hole in the ground, or you could have gotten what you needed and decided shoot I could have googled that and ask for a refund.

Allot of customers that go to Fixya.com, sure needs a Fix BUT in most cases that is not going to happen within that first session, computers need to be rebooted, parts need to be purchased,supplies need to be purchased the list goes on.

So who really gets the crappy end of the whole ordeal the Customer? the expert? or both?

As a former expert I am going to tell you I spent 4-8 hours on Fixya.com providing FREE support to the  un apprciated audience to get a rating, with that rating I am what they call a premium expert, BSE. or what have you. With that said 4-8 hours of time to get the rating I got does not CERTIFY me with nothing. It is just a rating from other clients but its not a TRUE system it will never be.

To pay for a certified expert it will be $80-$100 just to have them look at YOUR issue then another what? $200-1,500 to Fix YOUR problem?

Look if you can not do it yourself do not go to Fixya.com for advice! You need to:

1. Have the parts

2. Have the SERVICE MANUAL

3. KNOW WTF your doing

Then you can point your browser to www.fixya.com for some help!

until then do not post garbage that you got scammed or. You just got owned for your own stupidity.

 EX- Fixya Expert


  CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Respond to this report!
What's this?

#3 Consumer Suggestion

Experts That are real experts

AUTHOR: avid101 - (United States of America)

POSTED: Sunday, December 13, 2009

   There have been some in the past that were not experts but I for one and many others have been issuing our documents to the company to prove our ablities, I a, a Certified Truck mechanic and certified welder Certified automechanic and more have sevearl degrees and am state licenced so what you say is not totally true. we do have many that are true experts in every way, you may have recieved a bad expert, We don't condone anyone giving out any infomation that is harmful to the person we are trying to help or to the part we are trying to fix.  So If you want to try again  give it a shot we are improving all the time and it takes time to get the bugs out of the system and am sorry for your experince.

avid101

Respond to this report!
What's this?

#2 Consumer Suggestion

How can almost 700K unanswered questions be ignored by Fixya management?

AUTHOR: Helpyaonlineguy - (U.S.A.)

POSTED: Wednesday, October 29, 2008

For around 4 months, in 2008, as an expert in this system, there was a glaring lack of accountability. So, when you dial up this system, I recommend that you consider that, as of this date, nearly 700,000 questions have gone unanswered. The reason? Cause there is almost no way to get them answered. There are maybe 25 active experts, who are camped waiting for the paying questions, and the rest are ignored. So, when you want a quick answer, using this utility will most likely leave you frustrated. Now, be aware, that paying for advice, means you are literally playing expert roulette, since you have no way to know if someone is really capable of answering your question.

Further, the system rewards speed of answers, not accuracy.

Caveat emptor. Or there is usually little value in something for free.

Former Expert in this system.

Respond to this report!
What's this?

#1 UPDATE EX-employee responds

Cival Rights Violation - Help me help Fixya

AUTHOR: Azkeyz - (U.S.A.)

POSTED: Wednesday, October 01, 2008

Fixya gives NO Warning to the clients about dangerous highvoltage equipment!
I have ALWAYS posted a warning to the client reguardless of the failure of others to so, I am an electronics engineer with 20 years in the field.
I can produce documentation proving it.

What I can say is I've never seen such blatant dissreguard for human life
or their safety as I have on the fixya site, it has to change.

I happen to care about what happens to fixya, I realise through reading
articals about Yaniv Bensadon that fixya is an israeli company who wants
to do business in the united states, but they don't seem to understand how
to go about doing that in a safe fair manor.

I can't even begin to express how much I'm hurt by the actions of fixya
I honestly want to help them and do business with them and help the site
but I was denied.

I found the fixya site in 2008 in september and became a fixya expert.

My user name at the fixya site WAS Azkeyz but now I've been banned.

Below are Email Communications explaining the situation with fixya.

-------------------------------------------------------------------------

----- Original Message -----
From: Lauren Chang
To: x
Sent: Wednesday, September 24, 2008 4:18 PM
Subject: A request


Hi Az,

Some of your posts on the Lounge have started to concern other Experts. I need to request that you to stop making the sort of comments that you have been posting to the Lounge lately. I know that you are very fascinated by John Nash and Hebrew numeric code, but those are issues entirely unrelated to FixYa. I appreciate how you are always very good about accepting input and I hope that you will understand and comply with this request. Thank you.

Lauren


Hi Lauren,

I've spoken with my non legal councilor.

I would like to call your attention to the Experts Lounge Rules.

Welcome to the Experts' Lounge
This is the place for registered Experts to say what's on their mind. You may consult or challenge your colleagues with any tech issue, or share an experience only tech folks like you can relate to.

Note the part about 'saying what's on their mind'.

That being said, I would like to say that I feel your request is not valid because it violates my right to 'say whats on my mind.'
Also I feel 'ganged up on' by you and the other anonymous experts.

I would like to explain myself on the issues.

1. Professor John Nash Jr. Game theory is completely related to Fix Ya, because he is the FATHER of all game theory, his theories apply to ALL games and FixYa is a game that is not compliant with the John Nash Equalibrium theory.

(1) John Nash Equalibrium Theory States: each player must have an equal oportunity or the game is flawed.

Fix Ya does not comply with this rule because each player can be 'ganged up on by the other players'.

Secondly

(2) Hebrew Numeric Code is also extremely relivant to 'FixYa' because FixYa is a hebrew word meaning God.

And I fully object to being told not to speak of it, because it's related to FixYa, and it's how I live !
without hebrew numeric code, my life would be a missureable existence where I would be in a darkness beyond anything imaginable.

Hebrew numeric code is the second way I discovered that God is most deffinately real.
Hebrew numeric code is taken seriously by the United States Government.
Hebrew numeric code is taken seriously by the NSA
Hebrew numeric code is taken seriously by the FBI

Hebrew numeric code has a name, it's called Gemaria, and taken seriously by scholars.

I am also a hebrew lauren, I take gematria and kabbalah very seriously.

Because of hebrew numeric code I can experience a quality of life only few get to even dream about.
They scoff at Doctor Sigmond Freud for his work on anagrams, but that didn't stop him from using them to help himself and others.

Lauren I am not attempting to abuse anyone here, I'm trying to get you to wake up and stop treating me like I don't have a clue about what I'm talking about.
What I've attempted to communicate to you in this Email took me a good whole day to think about, I was not angery, I was hurt prety deep by your request.

Do you have any idea how much I have to contribute to FixYa, but FixYa treats me like an unsophisticated idiot.

I have every confidence that this will change as FixYa has made me better than I was before. ( wiser stronger better )

Lauren, I've stopped at 300 , I actually have a total of 530 , I have stopped due to the facts I've presented to you.

I would like to continue at FixYa , but not untill I can speak with Mr.Bensadan to resolve these issues, don't take this personaly but I do not feel you are able to address my needs, I am seeking the council of Mr.Bensadon because only he can effectively manage my needs.

Your friend forever, Steve



--- Now the Email where I was banned.


Hi Az,

Yes you have been banned. I'm sorry if you feel this is unfair but
your comments in the Lounge has gotten out of hand. You also did not
abide by my request not to contact Yaniv anymore. I know that you're
dealing with some issues that may prevent you from seeing things as we
do. I really do wish you the best and I hope things work out for you.

Lauren


-----------------------------------------------------

So there you have it I've been denied contact with Yaniv Bensadon and had my rights violated by fixya staff.

I'm begging for justice in this matter !

I will continue to actively seek justice in this matter.

I have every post I made there and all Emails saved on record before the site could destroy them , I also have Mr.Bensadons facebook profile on record.

Mr.Bensadon used his CEO photo from fixya and posted it as his facebook profile
I feel thats sufficent grounds to make the claim the Mr.Bensadon has a deadly dissorder that renders him helpless to form relations with people, that dissorder is
called Narcissim, I didn't realise this untill I heard about the facebook in depth report on it's members and Narcissism.

Mr.Bensadon may have serious mental dissorders which has caused this lack of communication with me.

Help me Help fixya.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now