Report: #503417

Complaint Review: FJR - Frank Rumbauskas

  • Submitted: Fri, October 02, 2009
  • Updated: Fri, October 02, 2009
  • Reported By: Mark K — Hilton Internet Australia
  • FJR - Frank Rumbauskas
    United States of America

FJR - Frank Rumbauskas / never cold call double billed me and refuses to provide a refund for the extra double billing, Internet

Show customers why they should trust your business over your competitors...

A pretty straight forward matter - When I ordered never cold call they double billed me - and only ever sent one package.

I contacted support simply requesting a refund for the 1 extra billing - in other words I was happy to pay for one copy but not 2 since I never even order 2.

There response was that I had ordered 2 copies and I should return one.

I never even received the second one so I could return it!

I told them that and they simply stopped responding to my emails.

I continued to contact them trying phone calls, sending emails directly to Frank Rumbauskas and there support desk.

then End result? they never responded again and I was stuck having been doubled billed for a Never cold call - and only ever receiving one copy.

From my research it seems that this is a common tactic of theirs - probably how they make their money - double billing people and never returning the extra funds.

Think twice before handing over your credit card details to these guys - there a re quite a few stories of them completely ripping people off...
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/02/2009 04:10 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.