• Report: #503417
Complaint Review:

FJR - Frank Rumbauskas

  • Submitted: Fri, October 02, 2009
  • Updated: Fri, October 02, 2009

  • Reported By: Mark K — Hilton Internet Australia
FJR - Frank Rumbauskas
www.nevercoldcall.com Internet United States of America

FJR - Frank Rumbauskas / never cold call double billed me and refuses to provide a refund for the extra double billing, Internet

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A pretty straight forward matter - When I ordered never cold call they double billed me - and only ever sent one package.

I contacted support simply requesting a refund for the 1 extra billing - in other words I was happy to pay for one copy but not 2 since I never even order 2.

There response was that I had ordered 2 copies and I should return one.

I never even received the second one so I could return it!

I told them that and they simply stopped responding to my emails.

I continued to contact them trying phone calls, sending emails directly to Frank Rumbauskas and there support desk.

then End result? they never responded again and I was stuck having been doubled billed for a Never cold call - and only ever receiving one copy.

From my research it seems that this is a common tactic of theirs - probably how they make their money - double billing people and never returning the extra funds.

Think twice before handing over your credit card details to these guys - there a re quite a few stories of them completely ripping people off...

This report was posted on Ripoff Report on 10/02/2009 04:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fjr-frank-rumbauskas/internet/fjr-frank-rumbauskas-never-cold-call-double-billed-me-and-refuses-to-provide-a-refund-503417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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