Complaint Review: Flagship Financial Group
Flagship Financial Group Delays promises failed sold Lehi Utah
This company is beyond horrible to work with. First, after accepting the stated percentage rate and agreeing to refinance with them it took 3 months to get to the paperwork. When I questioned them about the time frame they simply told me the mortgage market was overloaded right now and it would take some time to get the paperwork through. When I spoke with the reps they said there would be a 2 month lapse in mortgage payments while everything was processed. The closing paperwork showed a first payment due the month following the closing (closed April 2nd payment due May 1st). When I asked about it (over the phone of course) they said there would be a transition time while they get a lender to take the loan and not to worry about it. A lender funded the loan in early May and I started my payment to them on 1 June. The middle of June my loan was passed off to another lender so now my payments have to be made to them. Now they're saying I'm a month behind because I failed to make the May 1st payment! So now I'm expected to come up with an extra month payment. I will never work with this company again and I will put my experience out at every review site I can find!
This report was posted on Ripoff Report on 06/27/2013 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/flagship-financial-group/lehi-utah-84043/flagship-financial-group-delays-promises-failed-sold-lehi-utah-1062514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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