Report: #1245544

Complaint Review: FlatFair

  • Submitted: Fri, July 31, 2015
  • Updated: Fri, July 31, 2015
  • Reported By: Gladys — Milton Florida USA
  • FlatFair

    Internet
    USA

FlatFair I ordered some furniture for my mother (Gladys Rowell), through this company on June 25th and emailed them on July 24th to return two of the items sent. I've also been in contact with them by phone several times and several emails sent on July 24, 28, and 29. It took a couple of weeks to receive the furniture. Company return policy wasn't honored. I keep getting the run around. Please help! El Monte California

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I ordered some furniture for my mother, (Gladys) online at FlatFair on June 25th that was delivered to my address (Teresa).  My parents are on a fixed income and value their money.  The furniture was ordered because my father had to moved to assisted living because my mother couldn't take care of him due to their health.  After ordering the furniture my father fell and was placed in the hospital for a week and from there went to rehab. for another week. It took approximately two weeks to receive the furniture.  I ordered three pieces and wanted to return two peices that were never opened and are still in their original shipping boxes.  I've been dealing with FlatFair for one week  starting on July 24th, with no response on their end.  Emails have been sent on July 24, 28,  and 29.  Several phone calls have also been made.  No manager to talk with either.  Please help as they are not returning phone calls or following their return protocol.

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This report was posted on Ripoff Report on 07/31/2015 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/flatfair/internet/flatfair-i-ordered-some-furniture-for-my-mother-gladys-rowell-through-this-company-on-1245544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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