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Report: #224897

Complaint Review: Flicks Photography, AKA Celebrity Wedding Studios - Lynbrook New York

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  • Reported By: Nesconset New York
  • Author Confirmed What's this?
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  • Flicks Photography, AKA Celebrity Wedding Studios 431 Sunrise Hwy Lynbrook, NY 11563 Lynbrook, New York U.S.A.

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I was Married February 17th 2006 and Used a company called Celebrity Wedding to handle the photos and video for my wedding.

They were paid in full roughly $6000 prior to the wedding. Many month went by and we received our proofs. After we received our proofs we were in the process of moving and did not get to try and contact them again for 1- 2 months. When we did we were dismayed when the phone number for celebrity wedding no longer existed and we could not contact them. We drove the 45 minutes to where the studio was and it now became FLICKS photography.
We were greeted by some of the same workers who worked at Celebrity wedding but were informed that the studio was under new ownership. They informed us that although they are not "responsible" for fulfilling our order and making good on the photos and video we payed 6k on, but out of the goodness of their hearts they would do it. However we were told it would take a long time. (it already been 10 months today 12/12/06)
Cynthia E. Ashe claimed to be the new owner (although shes not victor Ashe is the owner) and told us the previous owner Rick Walcot 516 633 4080 Ran away to Jamaica with all the company money and stiffed them with clients who had unfulfilled orders.Now they are just being rude and saying that they owe us nothing. Rick Walcott says they signed a contract and they legally owe everyone contracted in 2006 their full wedding packages.Paula Christiansen who is the manager at Flicks and who helped us when it was still Celebrity wedding also told us that they owe everyone from 2006 their full package. It is Victor ashe and Cynthia Ashe who say they owe us nothing and that Rick Walcott is lying.He also implied that if we were to sue him he would go bankrupt and no one would get their pictures. Either way we are stuck in the middle, out thousands of dollars and they have access to a once in lifetime event that we can never recapture. I really want my photo albums and video. can anyone help?

Anthony
Nesconset, New York
U.S.A.

This report was posted on Ripoff Report on 12/12/2006 01:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/flicks-photography-aka-celebrity-wedding-studios/lynbrook-new-york-11563/flicks-photography-aka-celebrity-wedding-studios-elusive-dishonest-and-never-delivered-w-224897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
4Employee/Owner

#7 Author of original report

Getting facts straight

AUTHOR: Anthony - (U.S.A.)

POSTED: Monday, May 21, 2007

Just want to add that if you read the previous complaints they were filed in December which was long before we were near any resemblance of a resolution. I hadnt updated my complaint and for that I apologize, although until its completed and I am holding my albums and video I cannot be completely satisfied but I feel as if you are working towards this and it will be complete. I would also like to re-mention the "get my facts straight comment" which comes across as rude. I have more than gathered my facts in this case and diligently copied and sent all appropriate paperwork to Consumer affairs. I couldnt make a complaint about somthing that happened over a year ago and have them resolve it if I didnt prove I payed in full(almost $6000) although I wish I only had to pay $1149 for 5 hours of photography, video, tape and albums. This must have been proven to you as well by Consumer affairs or else you wouldnt have to complete my order. In addition although I mentioned I can understand because of your frustration the manner in which my wife and I were spoken by Cynthia and the mystery man. However, as a business customers should not be spoken to in such a manner or have a businee hang up on you and you should speak to them before they make you look bad.
thanks

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#6 Author of original report

Update on Situation

AUTHOR: Anthony - (U.S.A.)

POSTED: Sunday, May 20, 2007

It turns out after going through Nassua County Consumer affairs and after flicks and Celebrity went to court that there was a discrepancy or two in the their contracts and it wasnt clear who was owed what. I am not sure exactly what transpired in the interim but the end result is Flicks will complete my contract and Victor Ashe did call me personally to make sure everything was ok. It seems as if Victor may have been screwed over by the old place, intentionally or otherwise.

I will write back when the albums are complete. I assure you however I payed almost $6000 and I have all the paperwork at home and the Nassau County consumer affairs department has copies as well if you need to see them. The $1114.90 was probably just one of my down payments, or an old reciept before I payed in full. As you know in your business, you dont go out and video tape and photograph a wedding without first being payed in full. So it seems after all the fuss there may be a happy ending.

But I will reiterate for Flicks Photography sake and the reputation of Victor ashe, that at this point I understand it wasnt Flicks fault it was just a misunderstanding between the old vendors responsibilities and Victors. And if his Sister was rude to us in the past I also understand the stress they were left with and all the angry Celebrity wedding people they had to deal with.

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#5 REBUTTAL Individual responds

Misinformed

AUTHOR: Victor - (U.S.A.)

POSTED: Sunday, April 15, 2007

As you are aware Flick's Photography is not now or has ever been Celebrity Wedding Services. All the information you left on this wed site is not true. You are quite aware that Flicks Photography is in the process of completing lots of people weddings that was done by Celebrity Wedding Services.

As you know Flick's Photography mover its business to 431 Sunrise Hwy on October 01, 2006 you were married on February 17, 2006 8 months prior to Flicks moving to that location. Your contract as well as others that was paid to Celebrity is in the process of being forfilled. But get your facts straight you only paid Celebrity $1,114.90 according to paperwork left at 431 Sunrise Hwy.

Anyway your contract will be completed by Flick's photography Studio very soon as well as the others. Flicks Photography Studio has the interest of all People who paid there money to Celebrity Wedding Services and did not receive any thing from them. What ever we can do for anyone we will.

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#4 REBUTTAL Individual responds

Misinformed

AUTHOR: Victor - (U.S.A.)

POSTED: Sunday, April 15, 2007

As you are aware Flick's Photography is not now or has ever been Celebrity Wedding Services. All the information you left on this wed site is not true. You are quite aware that Flicks Photography is in the process of completing lots of people weddings that was done by Celebrity Wedding Services.

As you know Flick's Photography mover its business to 431 Sunrise Hwy on October 01, 2006 you were married on February 17, 2006 8 months prior to Flicks moving to that location. Your contract as well as others that was paid to Celebrity is in the process of being forfilled. But get your facts straight you only paid Celebrity $1,114.90 according to paperwork left at 431 Sunrise Hwy.

Anyway your contract will be completed by Flick's photography Studio very soon as well as the others. Flicks Photography Studio has the interest of all People who paid there money to Celebrity Wedding Services and did not receive any thing from them. What ever we can do for anyone we will.

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#3 REBUTTAL Individual responds

Misinformed

AUTHOR: Victor - (U.S.A.)

POSTED: Sunday, April 15, 2007

As you are aware Flick's Photography is not now or has ever been Celebrity Wedding Services. All the information you left on this wed site is not true. You are quite aware that Flicks Photography is in the process of completing lots of people weddings that was done by Celebrity Wedding Services.

As you know Flick's Photography mover its business to 431 Sunrise Hwy on October 01, 2006 you were married on February 17, 2006 8 months prior to Flicks moving to that location. Your contract as well as others that was paid to Celebrity is in the process of being forfilled. But get your facts straight you only paid Celebrity $1,114.90 according to paperwork left at 431 Sunrise Hwy.

Anyway your contract will be completed by Flick's photography Studio very soon as well as the others. Flicks Photography Studio has the interest of all People who paid there money to Celebrity Wedding Services and did not receive any thing from them. What ever we can do for anyone we will.

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#2 REBUTTAL Individual responds

Misinformed

AUTHOR: Victor - (U.S.A.)

POSTED: Sunday, April 15, 2007

As you are aware Flick's Photography is not now or has ever been Celebrity Wedding Services. All the information you left on this wed site is not true. You are quite aware that Flicks Photography is in the process of completing lots of people weddings that was done by Celebrity Wedding Services.

As you know Flick's Photography mover its business to 431 Sunrise Hwy on October 01, 2006 you were married on February 17, 2006 8 months prior to Flicks moving to that location. Your contract as well as others that was paid to Celebrity is in the process of being forfilled. But get your facts straight you only paid Celebrity $1,114.90 according to paperwork left at 431 Sunrise Hwy.

Anyway your contract will be completed by Flick's photography Studio very soon as well as the others. Flicks Photography Studio has the interest of all People who paid there money to Celebrity Wedding Services and did not receive any thing from them. What ever we can do for anyone we will.

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#1 Author of original report

More Rudeness

AUTHOR: Anthony - (U.S.A.)

POSTED: Saturday, December 23, 2006

I called Flicks Photography Yesterday at 6pm 12/22/06
A man answered the phone and I asked for Victor Ashe. He asked who was calling and I told him. He then immediately said we are closed. I said ok but is victor available. WE ARE CLOSED he yelled and Hung up on me! My wife then tried calling and he told her he received a copy of a letter we sent to the BBB and he "kind of" threw out our Proofs. Its bad enough we dont have the albums or video but he threw out our only connection to the wedding.

My Brother in law a Police officer, called the cell number listed on flicks photography.com (516) 749-3815. Victor answered nice as can be. He said he was out of state and knew nothing about the alleged throwing out of pictures and didnt know who answered the phone. Meanwhile its like a 500 sq foot hole in the wall with victor, his sister and a couple of other woman working there. There is no way a random man who had knowledge of our BBB report would answer the phone and say or do this. I am not 100% sure sure, but I am fairly certain it was Victor who answered the phone and then changed his tune when a police officer called him and made up the story of being out of state with no knowledge of any of the events that transpired that day. This place is super shady.

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