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Report: #1288389

Complaint Review: floor and decor - Nationwide

  • Submitted:
  • Updated:
  • Reported By: cyndi — bel air Maryland USA
  • Author Not Confirmed What's this?
  • Why?
  • floor and decor Nationwide USA

floor and decor Charged for non-delivery. Decateur Georgia

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I ordered $2K worth of flooring from Floor and Decor.  It was stated that they provided curbside shipping.  I have ordered many large items for my house that provided curbside delivery.  Doors, furniture, etc. Everything has always be delivered to my house in a large box truck.  No problems.

I received a call to set up delivery. I was told that a tractor trailer would be delivering my flooring. I live in rural NC. A tractor trailer can not get to my house.  I was told they would leave it 1/4 mi from my house on the road.  I have no way of transporting that flooring to my house.  I was basiclly told "tough luck." When I cancelled the order I was told I would have to pay the delivery charges which were $245.00.  I feel this is a rip off to unsuspecting customers.

This report was posted on Ripoff Report on 02/18/2016 07:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/floor-and-decor/nationwide/floor-and-decor-charged-for-non-delivery-decateur-georgia-1288389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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