• Report: #977705
Complaint Review:

Florida Today Newspaper

  • Submitted: Tue, December 04, 2012
  • Updated: Tue, December 04, 2012

  • Reported By: mag — satellite beach Florida United States of America
Florida Today Newspaper
1 Gannett Plaza Melbourne, Florida United States of America

Florida Today Newspaper Billed us for online access never used while newspaper suspended Melbourne, Florida

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We suspended our newspaper service for 6 months while traveling.  We later learned they had continued to bill our credit card $16 per month (a total of $96) for the entire time we were gone.  They claimed it was for online access even though we never requested online access and never logged on to their site...  When we complained they refused to refund our money.  We have canceled our subscription and will never deal with them again. 

This report was posted on Ripoff Report on 12/04/2012 06:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/florida-today-newspaper/melbourne-florida-32940/florida-today-newspaper-billed-us-for-online-access-never-used-while-newspaper-suspended-977705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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