Florida’s Choice Home Improvement, LLC, James Melville Lloyd, Chuck from Well Built Homes This company took $4,900 from us to begin a home improvement project, then never started the project. Clearwater Florida

Florida’s Choice Home Improvement, LLC

James Melville Lloyd

License number:  CGC 1518049

2453 Brazilla #29

Clearwater, FL

Office:  727-386-4764

              727-776-9494

Cell:  813-816-3115

Worth It, LLC

Bruce Aldrich and Cheryll Leppert

(((REDACTED)))

Woodbridge, VA  22192

(((REDACTED))

 On Tuesday, September 20, 2016, Florida’s Choice, LLC (Contractor) met with Worth It, LLC (Client) at the property located at 535 Midway Lane, Tarpon Springs, Florida.  A verbal quote of $29,000 was agreed upon by both parties for the work to be completed on the kitchen and balconies as agreed upon.  Contractor stated they would return on Saturday, September 24, 2016 with the written contract and to begin work.  Contractor requested $1,500, in cash, to be given as a payment for materials on Saturday, September 24, 2016 and $3,500 to be provided on Monday, September 26, 2016 for a full down payment of $5,000.

On Saturday, September 24, 2016, Contractor and Client entered into a written contract provided by Contractor based on proposal number 1542 for work to be done at 535 Midway Lane, Tarpon Springs, FL.   Contractor refused to sign Client contract.

The following is the timeline of issues that arose and contact between parties:

• Per Contractor, demolition work on the balconies was to begin on Saturday, September 24, 2016 if Client provided $1,500, in cash, on that day.  Client provided the cash to James Lloyd on that date.  No demolition work began.  In addition, Contractor stated if Client provided the remainder of the down payment, $3,500 on Monday, September 26, 2016, work on the installation of the kitchen would begin and the dumpster would be delivered on Monday.  Client advised they would transfer the money directly into Contractor’s Wells Fargo business account.
• On Monday, September 26, 2016, as agreed, client transferred $3,400 ($100 less than originally agreed upon) into Contractor’s Wells Fargo business account.  Wells Fargo transferred the funds and the funds were made available immediately to Contractor.  Contractor then advised client they were waiting on materials, so could not begin the project until Tuesday, September 27, 2016.  Client advised no materials were needed to begin the work on the kitchen.  Client expressed concern as to why the project was not underway.  In addition, the dumpster was not delivered. 
• On Tuesday, September 27, 2016, contractor never came by project location to begin the project.  Several conversations took place between Contractor and Client, to no avail to Client as Contractor never showed to begin work.  Contractor then advised they would be at project location to begin work on kitchen installation and balcony demolition at 8:00 am Wednesday, September 28, 2016. 
• On Wednesday, September 28, 2016, the balcony demolition crew arrived at 7:30am, by 8:30am demolition crew left because Contractor never arrived.  Contractor did not arrive until 3:00pm.  The demolition crew never returned.  The plumber arrived at 10:00am to begin plumbing for the kitchen.  Plumber had been told by Contractor plumber was ready to go.  However, the required trenching had not yet begun.  Plumber departed, but returned three hours later to advise he would do the trenching along with the plumbing.  Plumber marked out what he needed then left to meet Contractor for payment.  Plumber never returned.  Dumpster that was due to arrive on Monday, had still not arrived.
  • In order to be available for the beginning of the project, Client changed plane reservations from Saturday, September 24, 2016 to Thursday, September 29, 2016.  Client wanted to ensure availability for any questions related to the project so project would go smoothly.  This resulted in Client being charged fees for the change in the flight and having to change around several other plans. Note: James Lloyd stated the $100 dollars still owed from initial down payment was to be credited to Client for fees associated with plane change and for delay in work.
  • On Thursday, September 29, 2016, still no work had begun.  Contractor, James Lloyd, did arrive and asked for more money to pay for materials.  There were no materials no site from the previous materials payment and no dumpster had arrived.  Client refused to give Contractor any more money when no work had yet to begin, no materials were on site and the dumpster had not yet arrived. 
  • Contractor advised since no more money was being provided, he was leaving.

In summary, by the end of the day Wednesday:

• No work had begun.  Each day we are informed it would begin the next day.  We were five days behind and the project had not even begun.
• The communication between Contractor and Client is extremely poor.  Contractor was not following through on what he stated would be done and when.  The communication between the Contractors had been extremely poor with both James and Chuck providing different information to Client.
• Client has made numerous telephone calls to Contractor and has driven to Contractor business location.  All attempts to contact Contractor have been unsuccessful.  Client has continued, to this date, to try to work something out with Contractor, either perform some work or return funds provided. 
• At this time, Contractor has been given $4,900 and Client has received nothing in return for the money.

NOTE:  Contractor was working with a project manager, Chuck, last name unknown from Well Built Homes, 9433 Delray Drive, New Port Richey, FL, telephone number 727-919-1230, EIN:  02-0541473.