Report: #1049626

Complaint Review: Flower Delivery Express

  • Submitted: Thu, May 09, 2013
  • Updated: Thu, May 09, 2013
  • Reported By: Alice — Oklahoma City Alabama
  • Flower Delivery Express

    Internet
    USA

Flower Delivery Express DO NOT USE THIS SERVICE Internet

Show customers why they should trust your business over your competitors...

This company showed the flower arrangement I was ordering as costing 49.99. When I clicked "complete order" I was immediately charged 20 dollars extra for the arrangement, showing it at 69.99. I at first thought I'd made some sort of mistake, as you can't see what the previous screen said. But I went through the routine of reordering, and sure enough, it showed the order as being 49.99.

I emailed them, letting them know I wanted my order cancelled and would file a dispute if they process it. We shall see what they do...

I also phoned them. After much waiting, I spoke with someone who initially acted as if they could cancel the order, and then informed me they could not and that I could only cancel via email. 

If only I had looked up the name under "scam" or what have you, BEFORE ordering. Such a waste of time and now I'll most likely have to deal with filing a dispute through my bank.

 

 

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/09/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/flower-delivery-express/internet/flower-delivery-express-do-not-use-this-service-internet-1049626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.