• Report: #1139368
Complaint Review:


  • Submitted: Wed, April 16, 2014
  • Updated: Wed, April 16, 2014

  • Reported By: Austin — Radford Virginia
http://www.butterfliesandart.com/ , Washington USA

Fluttertime-JACK Butterflies and Art OVER BILLED ME AND DID NOT SHIP ORDER VANCOUVER Washington

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 On Febuary 17th 2014 I called fluttertime and asked how long it would take to get a display after I ordered it "Jack" said 2-3 weeks so I promptly placed an order online. I was sent a invoice for $179.99 and freight of $10.95. My debit card was billed $202. I email Jack with the descrepancy and to check on my order however he never responded.

It has been over 8 weeks and I still do not have my order. Jack has not returned any of my calls or emails. I've called probably 25-30 times and emailed at least 10 times. Now the 877-878-3597 number is disconnected. The other number is 360-213-5760, when I call this it just goes to voicemail with what I assume is full with other complaints.

This was a birthday gift for my wife which was on March 1st. I'm very disappointed with this company. They over billed me and now are not shipping the product. I'm out $202 and also did not have my wife a decent gift since I was counting on Jack and Fluttertime to deliver.

At this point all I want is my money back so I can move on and do something special for her. I would not reccomend Fluttertime or Butterflies and Art. It is a scam.

If you are reading this Jack send the order or the refund right away.

This report was posted on Ripoff Report on 04/16/2014 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fluttertime-jack/washington/fluttertime-jack-butterflies-and-art-over-billed-me-and-did-not-ship-order-vancouver-wash-1139368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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