• Report: #847055
Complaint Review:


  • Submitted: Thu, March 01, 2012
  • Updated: Thu, March 01, 2012

  • Reported By: CHRIS — DALLAS Texas United States of America
Internet United States of America

FOOTSMART.COM Ordered a specific color per online showroom. Received same name but color was not even close! Spoke to Customer Service who assured me that I was correct as she went to web site. Internet

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Ordered shoes displayed on site via color and size available. Shoes arrived and color was NOT any where near what I viewed. Contacted Customer Service who assured me that I would receive a credit to include return shipping. Did not happen after repeated emails they just refused to credit shipping even though she agreed that product color was incorrect.

This report was posted on Ripoff Report on 03/01/2012 10:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/footsmartcom/internet/footsmartcom-ordered-a-specific-color-per-online-showroom-received-same-name-but-color-847055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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