• Report: #621247
Complaint Review:

Force Factor

  • Submitted: Wed, July 07, 2010
  • Updated: Wed, July 07, 2010

  • Reported By: Abie — hilo Hawaii United States of America
Force Factor
650 Wauhatchie Pike, chattanooga, Tennessee United States of America

Force Factor deceptive marketing, return policies, FDA approval chattanooga, Tennessee

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A young friend of mine ordered what was supposed to be a FREE sample of Force factor supplement for only the cost of shipping charged to my credit card with my approval. I paid that bill.  Then he received another bottle which was not ordered.  We were told that if we did not cancel within 10-14 days the shipment became automatic.  However, we still have not been able to find where it says that.  I only know this because I called and asked them what the deal was.

My credit card was charged $74.98. After calling for an RMA #, buying an envelope to mail it in AND paying the return postage I asked for a refund of $81.26 which included the shipping charges and my costs.

I called the credit card company today and was told a credit of $69.99 had been issued (the cost of the product).  If they are a legitimate company they should be using legitimate businesses and should not be allowed to rip off customers in this way

This report was posted on Ripoff Report on 07/07/2010 05:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/force-factor/chattanooga-tennessee-37419-2427/force-factor-deceptive-marketing-return-policies-fda-approval-chattanooga-tennessee-621247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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