• Report: #594864
Complaint Review:

Force Factor

  • Submitted: Tue, April 20, 2010
  • Updated: Tue, April 20, 2010

  • Reported By: Stefan — Sterling Heights Michigan United States of America
Force Factor
650 Wauhatchie Pike Chattanooga, TN 37419-2427 Internet United States of America

Force Factor Ripped off 75 dollars Internet

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I ordered a "free trial"of force factor online.  I needed to enter my credit card information for shipping and handling.  I received a email confirming my order with the charge for shipping and handling. 

I few weeks later I found a charge for 75 dollars on the same card.  When I called to tell them I did not order anything they said I signed up for a program when I agreed to the free trial.  Apparently, there was a small box with a 8pt font next to the credit card entry explaining you have to call and cancel or be charged. 

My problem...

#1 the font is very difficult to read(I have bad vision)
#2 they don't give you any of this information in the free trial confirmation email
#3 they don't ever email you to let you know you are going to be charged additional fees

This company is clearly getting business in a very unethical way because I was charged for something I did not want.  I was told if I return the bottle I was charged for I will be refunded but I have read online that they will not return your money so I might as well just keep the bottle I paid for now.

This report was posted on Ripoff Report on 04/20/2010 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/force-factor/internet/force-factor-ripped-off-75-dollars-internet-594864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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