Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1179466

Complaint Review: Ford Motor Company - Nationwide

  • Submitted:
  • Updated:
  • Reported By: TexasJackie — Magnolia Texas
  • Author Confirmed What's this?
  • Why?
  • Ford Motor Company Nationwide USA

Ford Motor Company 2013 Ford Focus Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased my 2013 Ford Focus almost a year ago. I have taken the car in to be reviewed and/or fixed/repaired for transmission problems 4 times over that time frame. The first time I took my car in was for an oil change (~9k miles) plus to talk to the service rep about my concern that my car shakes, grinds, jerks forward and jolts even when in reverse. I was told that day it was normal and no need to worry.

Backing up to when I purchased the car - I was told that the car will take up to the first 10k miles for it to "learn me" but once it learns me all the grinding will stop and jerking will smooth out (**keep in mind it did not jerk or shake when test driving *lesson learn to take car for full 24 hours before buying next car!) .. I was also told that it will sometimes feel like driving a manual transmission but I wasn't too worried about that because I used to drive a manual transmission for years - noooo biggie. BUT REALLLLLLYYYY.. How is it when I'm in rush hour traffic that I'm jolting forward, car is shaking uncontrollably from the transmission trying to find a gear to get into between the MPH of 5-25 mph???? It feels like the transmission is trying to catch in 3rd gear when I have slowed down to almost to a full stop and it should be at least catching in 2nd if not 1st when completely stopped. (*even when driving a 4 wheeler this is still the case!!!!)

I did receive a letter from Ford Motor Company to take car in for possible reprogramming and changing seals for transmissions.. Okay I have taken it in twice now for reprogramming - was told by service tech both times that it didn’t fall into the guidelines of the transmission being repaired even further - now next week I'll take it in again and maybe this time it will be getting the seals replaced. But from what I have heard it won’t make a difference.. Until the full transmission is replaced with a newer and safer transmission - no seal or reprogramming is going to make a difference. Ford did extend the transmission warranty to 100k .. It is appreciated but I'm stuck now with this car, probably will never get a good trade-in value.. NO ONE will buy this car knowing it has these problems with the transmission - with or without an extended warranty!

I hope someone out there is listening - we need something done - a full recall and new transmission replacement.. Something..

Thanks,

Jackie

This report was posted on Ripoff Report on 09/26/2014 11:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ford-motor-company/nationwide/ford-motor-company-2013-ford-focus-nationwide-1179466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now