Report: #1046309

Complaint Review: Ford Motor Company

  • Submitted: Thu, April 25, 2013
  • Updated: Thu, April 25, 2013
  • Reported By: Bob — NRH Texas
  • Ford Motor Company

    Detroit, Michigan
    United States of America

Ford Motor Company Sync navigation f150 platinum freezes drops calls goes blank Sony Detroit, Michigan

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I owned a 2010 Ford F150 Platinum and the Sony manufactured Sync system was great! As a sales person, the navigation system was the best. I brought a 2013 F150 Platinum and quickly found out that the Sync was a piece of junk. Navigation freezes up, drops calls and freezes up on calls, voice commands are useless.

Took it back to the dealer 6 times with no improvement. On the last visit, I was finally told the truth! Ford, in order to save a few bucks, change their Sync manufacturer from Sony to someone else! Since ford doesn't listen to their customers, this will be my last $52,000 purchase from them!
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