Report: #1046309

Complaint Review: Ford Motor Company

  • Submitted: Thu, April 25, 2013
  • Updated: Thu, April 25, 2013
  • Reported By: Bob — NRH Texas
  • Ford Motor Company

    Detroit, Michigan
    United States of America

Ford Motor Company Sync navigation f150 platinum freezes drops calls goes blank Sony Detroit, Michigan

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I owned a 2010 Ford F150 Platinum and the Sony manufactured Sync system was great! As a sales person, the navigation system was the best. I brought a 2013 F150 Platinum and quickly found out that the Sync was a piece of junk. Navigation freezes up, drops calls and freezes up on calls, voice commands are useless.

Took it back to the dealer 6 times with no improvement. On the last visit, I was finally told the truth! Ford, in order to save a few bucks, change their Sync manufacturer from Sony to someone else! Since ford doesn't listen to their customers, this will be my last $52,000 purchase from them!
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This report was posted on Ripoff Report on 04/25/2013 08:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ford-motor-company/detroit-michigan-/ford-motor-company-sync-navigation-f150-platinum-freezes-drops-calls-goes-blank-sony-det-1046309. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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