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Report: #806350

Complaint Review: Forever Lazy - Wallingford Connecticut

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  • Reported By: Will — ottawa Ontario Canada
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  • Forever Lazy Wallingford, Connecticut United States of America

Forever Lazy website scam Wallingford, Connecticut

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I hope everyone reads this before they have ordered. I saw this ad on t.v. or the clothing, which was a buy one get one free.  The going rate was $30 for the two, plus shipping and handling. No problems so far. Went to the ad on the website. It asked for all the credit card information and shipping address before anything else. Went through it and picked the colors and sizes for the 2 pieces of clothing. Read through everything and then came to the final page (I realized after the fact) It then went to a page that stated I had completed the transaction and they were being shipped. Looking at the price I was astounded to see that it was 4 times the original amount! I figured this to be a mistake and called the next morning to speak to someone. They then told me that the colors and sizes had to be the same for both of them to get that deal. I politely asked him to tell me where it was listed on the commercial or on the website. He told me he couldnt find it. But as he explained, my order had already been shipped to me (this was less than 12 hours. I ordered at 10pm and phoned at 8am next day) so there was no way he could change it. He was willing to give me 20 dollars off of my purchase though. Skip forward 2 weeks later I went to pick them up and there was a C.O.D. on them for $30. So the money he had saved me just got eaten up. I phoned them up and asked what could be done about it and they told me I could return it. For a fee of $30! So either way Im into this for $60. The call center employee was not knowledgeable about anything that the company did or about the website. I asked for a manager and she told me there was none and that she was the only one on the phones. I hope that these people get their act together and put up a disclaimer on the website saying something about the BOGO offer. As far as Im concerned these things had better be the most comfortable P.J.'s ever. If you have a story like this please share it. Maybe we can have them change these internet shark tactics. Thank you.

This report was posted on Ripoff Report on 12/07/2011 05:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/forever-lazy/wallingford-connecticut-06494/forever-lazy-website-scam-wallingford-connecticut-806350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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