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Report: #1188655

Complaint Review: FortaTrust.com - Internet

  • Submitted:
  • Updated:
  • Reported By: HostZealot — Edinburgh Other
  • Author Not Confirmed What's this?
  • Why?
  • FortaTrust.com Internet USA

FortaTrust.com Grupo Pronto Fortatrust.com stores credit card numbers and does unauthorized charges! Panama Internet

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We signed up with FortaTrust.com for colocation in Panama July 29th 2014 in order to expand our capacities to Panama. The order got duplicated occasionally, as well as an invoice. Due to having the Credit card added on our account, FortaTrust.com charged it for both orders, even so the trouble ticket was risen immediately with request to cancel the duplicated order.

Since that time, there have been neither response from Fortatrust.com Billing department nor from General phone support (at 1.855.201.7888 or other phone numbers on the website). We received random responses from anonymous General support representatives via Ticket system 'your request has been forwarded …. and will be handled shortly'.

So far, the card has been charged 8 times. No refunds, no response, no service. Finally we blocked the card and opened a chargeback cases with our Bank. AVOID this provide, they are merely scumbags.


This report was posted on Ripoff Report on 11/13/2014 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fortatrustcom/internet/fortatrustcom-grupo-pronto-fortatrustcom-stores-credit-card-numbers-and-does-unauthoriz-1188655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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