Complaint Review: forward2me - West Preston Nationwide
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- Author Not Confirmed
- forward2me 62659 York House Green Lane Nationwide United Kingdom
- Phone: +441995 606070
- Web: https://www.forward2me.com
- Category: Shipping & Handling
forward2me Seized my goods Preston Lancanshire United Kingdom
*Author of original report: Update
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I needed to buy some goods from a company that do not ship to my country so I decided to use a UK forwarding company. When the goods arrived, the cost of forwarding was twice the original estimate. Therefore, I asked for the goods to be shipped to a UK address.
When the time to pay arrived, the company said that I can only pay in two ways, bank transfer or bitcoin. This is despite the fact that the information provided stated that I can pay with a credit/debt card or PayPal. They claim that it is for their protection against but they admit it was their fault for not informing me prior to using the service.
None of those options offer me any protection against fraud from their own end. I have asked that they hold up to their terms and conditions but they have refused. Even worse, I have missed the deadline for the delivery of the goods.
This report was posted on Ripoff Report on 07/20/2016 08:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/forward2me/nationwide/forward2me-seized-my-goods-preston-lancanshire-united-kingdom-1318041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Update
AUTHOR: - ()
SUBMITTED: Monday, January 30, 2017
I contacted the MD of the company through LinkedIn and after reviewing the case, he mailed my items to the UK address for free.
It was a good reesolution at the end.
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