• Report: #302928
Complaint Review:


  • Submitted: Thu, January 24, 2008
  • Updated: Thu, January 24, 2008

  • Reported By:Lansing Michigan
PO Box 300425 Midwood, New York U.S.A.

FotoConnection Misleading sales on website and VERY RUDE employees Midwood New York

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I am extremely upset with the service I received from this company. I called earlier today and spoke with a representative from the company (I did not get a name at that time). I asked of the price of $1029 for the Optoma TX773 projector included the lamp and was told that it did. I then went ahead and place the order online.

I then received an email and contacted James to verify the purchase. At that time, I was told that I would have to pay extra for the lamp. When I explained my previous conversation, he was very rude and dismissive. He offered to cancel the order but still charge me over $100 cancellation fee! What kind of business is this?

I am very upset and disappointed in the poor customer service and ethically questionable (at best) business practices. I will NEVER do business with this company again!

Lansing, Michigan

This report was posted on Ripoff Report on 01/24/2008 07:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fotoconnection/midwood-new-york-11230/fotoconnection-misleading-sales-on-website-and-very-rude-employees-midwood-new-york-302928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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