Complaint Review: FotoConnection.com
FotoConnection.com Rip Off - Fruad - Liars - Should be shut down! Ripoff Internet
Upon receiving my camera, I realized I had been OVERCHARGED for items that I did not agree to. They up-sold my purchase to a Camera KIT and charged me for things that normally come with the camera (standard)- the battery & charger.
I contacted customer service to complain, they said that I had agreed to it and told me that the only way to fix the problem was to ship the merchandise back at a cost of $118 (restocking fee) to me + whatever shipping I would have to pay on top of that!
The overcharge was only for $50. I couldn't believe that they wouldn't work with me on my refund. They suck! It's not the money that's got me angry, it's the point! Only after my encounter did I do an internet search to see what other people had to say. Oh my God! Apparently, I'm not the only one. This company should be sued in a class-action lawsuit and all previous customers should be notified & all complaints should be handled accordingly.
I've NEVER written a complaint against a company until NOW! I will continue to warn others as I find internet sites that take complaints.
This company does BAD business practices. They Lie & Steal & after arguing with customer service, I think they enjoy it.
Final words: THEY SUCK! Buyer Beware!
This report was posted on Ripoff Report on 03/24/2007 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fotoconnectioncom/internet/fotoconnectioncom-rip-off-fruad-liars-should-be-shut-down-ripoff-internet-240550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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