Complaint Review: Frank Mata Essenciality Rentals
My wife and I rented 1 condo for 3 weeks for $1800 USD in Acqua Flamingos Nuevo Vallarta, when we arrived the unit was a mess, no towels, no sheets, no air conditioning, filthy cupboards and washrooms.
After 3 days somebody showed up with the police alleging they were the legal owner of the unit, they
showed their title and said that he never autorized anybody to rent the unit. We were immidiately escorted off the property which was very disgracing and shameful. As we were not able to reach Frank Mata we had to book a hotel. When finally got a hold of Frank Mata he told us that somebody named Charles Bacichett was the person who authorized him to rent the unit, and claimed to be the owner of the unit. That was not our problem and we had to pay for it. We had a huge argument with Frank because he did not want to give us a refund even though we only stayed there for 3 days. [continued below]....
We investigated further and found out that we were not the only people scammed, if you check tripadvisor, http://www.tripadvisor.com.au/ShowTopic-g154267-i323-k3672557-o10-Acqua_Flamingos_Condos-Nuevo_Vallarta_Pacific_Coast.html you will see that Mata has less then proper handling of situations.
The absolute conclusion we have come to is that Mr. Bacichett and Mata work together to rent out units that seem "abandoned" even though they are not authorized to. Bacichett as the self-elected president or dictator of the Homeowner Assosiacion of the complex, steals and lives in the Acqua Flamingos development and threatenes the other homeowners that he can make them lose their properties as the development has already large legal problems.
This report was posted on Ripoff Report on 08/01/2013 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/frank-mata-essenciality-rentals/puerto-vallarta-other-48333/frank-mata-essenciality-rentals-charles-bacichett-illegaly-rents-out-stolen-units-without-1072214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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