Report: #1072214

Complaint Review: Frank Mata Essenciality Rentals

  • Submitted: Thu, August 01, 2013
  • Updated: Thu, August 01, 2013
  • Reported By: Stephen Cruz — Waco Texas
  • Frank Mata Essenciality Rentals
    Peninsula #C-7 Francisco Medina Ascencio 2485
    Puerto Vallarta, Other

Frank Mata Essenciality Rentals Charles Bacichett Illegaly rents out stolen units without checking background or paperwork for them. Puerto Vallarta Jalisco Mexico

*Consumer Comment: Frank Mata also ripped me off

*Author of original report: Liar

*REBUTTAL Owner of company: I did not know

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My wife and I rented 1 condo for 3 weeks for $1800 USD  in Acqua Flamingos Nuevo Vallarta, when we arrived the unit was a mess, no towels, no sheets, no air conditioning, filthy cupboards and washrooms. 

After 3 days somebody showed up with the police alleging they were the legal owner of the unit, they

showed their title and said that he never autorized anybody to rent the unit. We were immidiately escorted off the property which was very disgracing and shameful. As we were not able to reach Frank Mata we had to book a hotel. When finally got a hold of Frank Mata he told us that somebody named Charles Bacichett was the person who authorized him to rent the unit, and claimed to be the owner of the unit. That was not our problem and we had to pay for it. We had a huge argument with Frank because he did not want to give us a refund even though we only stayed there for 3 days. [continued below]....

..... He said it was not his fault that somebody lied to him about owning the condo even though it was his responsibility to check. He ended up threatening us and telling me that if we ever tried to contact him again "bad things" would happen to us, and he went as far as saying "this is Mexico, watch your back". We decided that for our safety it was best we let it go and ended our vacation early. 

We investigated further and found out that we were not the only people scammed, if you check tripadvisor, you will see that Mata has less then proper handling of situations. 

The absolute conclusion we have come to is that Mr. Bacichett and Mata work together to rent out units that seem "abandoned" even though they are not authorized to. Bacichett as the self-elected president or dictator of the Homeowner Assosiacion of the complex, steals and lives in the Acqua Flamingos development and threatenes the other homeowners that he can make them lose their properties as the development has already large legal problems.

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This report was posted on Ripoff Report on 08/01/2013 03:18 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Frank Mata also ripped me off

AUTHOR: Randall - ()

I rented a place from Frank Mata for 3 months in Punta de Mita mexico.  He continually tried to add on extra charges like charging me for electricity when it was clearly included in the contract and adding on extra days. He now refuses to give me back my damage deposit.

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#2 Author of original report


AUTHOR: Stephen - ()

How can you possibly say you did not know when you continue to do it!

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#3 REBUTTAL Owner of company

I did not know

AUTHOR: Frank Mata - ()

It is not my fault that Mr. Baccichet claimed to own the unit, I have worked with him for years and I didn't think he would do such thing. I have never rented out that unit before.

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