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Report: #666987

Complaint Review: Frank Ruggeri ADT - West Palm Beach Florida

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  • Reported By: JP — North Palm Beach Florida United States of America
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  • Frank Ruggeri ADT 6931 Vista Parkway N. #12 West Palm Beach, Florida United States of America

Frank Ruggeri ADT Frank Ruggeri Theft by Deception, Thief, Stole Money, Provided No Services or Goods, Con Artist West Palm Beach, Florida

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I went online to ADT and was told that because I live in West Palm Beach Florida, that a local rep needed to contact me.  I had Frank Ruggeri come to my home and baffle us with bull crap.  He told us he is corporate ADT (Which he is not according to ADT corporate), He sat in my home and sold us a PULSE system.  My wife and I bought it by giving him a check.  He gave us a 3 day right of rescission to cancel under Florida law for his services.  I called him on 11/20 and left him a voicemail to cancel my services.  Frank called me back and confirmed that.  Just to be safe, I went into his office on 11/22 to physically cancel any upcoming services, and I wanted my $499 check back.  I met with Helene and Vicki about my file.  They reassured me that Frank still had my check from over the weekend and that he wouldn't be in until 8AM (I was there at 7:30AM).  Well on 11/26 $499 dollars was taken out of my account from ADT.  I called Frank and left him two emails, but got no response from him.  He said he "didn't receive my emails" (according to my server he did open the emails).  Frank advised me that the "we're a security company. the right hand doesn't know what the left hand is doing".  Frank also said he did not know a VICKI in his office.  Helene advised me that Frank does know her and he is lying.  The bottom line is that Frank is a liar, and a thief, NO ONE should trust him with their personal information and money.  Helene said "Frank most likely scanned the check and then had us return it to you"  WHAT A SNAKE?  I filed a criminal report with PBSO and I am filing a complaint with Tallahassee about his license.  My bank is also involved and gave me a sworn statement in this matter.  I will pursue this unethical, immoral, uneducated, thief to ensure he doesn't do this anyone else.

This report was posted on Ripoff Report on 12/01/2010 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/frank-ruggeri-adt/west-palm-beach-florida-33411/frank-ruggeri-adt-frank-ruggeri-theft-by-deception-thief-stole-money-provided-no-servic-666987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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