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Report: #954175

Complaint Review: Frank Seeber Roofing - Ft. Lauderdale District of Columbia

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  • Reported By: Danny — Dania Florida United States of America
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  • Frank Seeber Roofing 6211 SW 166th Av Ft. Lauderdale, District of Columbia United States of America

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I had signed a roofing contract with Frank Seeber Roofing and was told that for whatever reason I could cancel before 10/9/12.  I called Frank Seeber Roofing the morning of 10/9/12 and told them I would be cancelling and what steps I needed to do. I was given the run around that day.  I called several times and no answer.  Never got any returned phone
calls.  Finally, got the email from Frank Seeber Roofing that the cancellation was received on 10/9/12. I called the next
day to see when I could pick up my $805 deposit check and was again given the run around and never given any answers until the next day when they sent me a email stating that I could come pick up my check on Friday but there were fees
that they would be taking out of that money. 

 That is the most ridiculous thing I have ever heard. The cancellation letter states "You may CANCEL this transaction, without penalty or obligation". This means that I will not get penalized by backing out and I have no obligation to the contract.  They
claim they paid $300 at the city of dania beach to submit the permit.  I called the city of dania and talked to the
permit department and was told that was a "lie" and that Frank Seeber had only paid $75 for a Plan Review Fee Charge. 
No other fees were paid by Frank Seeber Roofing. 

Furthermore, no where on the cancellation notice does it state that I would get charged any fees.  It clearly states that I may cancel no later than 10/9/12 and without any penalty or obligation.  Called Frank Seeber Roofing again and explained what the city of dania told me and they don't care or want to resolve this issue.

This report was posted on Ripoff Report on 10/12/2012 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/frank-seeber-roofing/ft-lauderdale-district-of-columbia-33331/frank-seeber-roofing-fraud-alert-stole-my-money-will-not-honor-contract-beware-ft-954175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

FRANK SEEBER ROOFING CONTINUES TO LIE!!!

AUTHOR: learn5th - (United States of America)

POSTED: Thursday, October 18, 2012

I have the email from Frank Seeber roofing on October 9, 2012 that the cancellation notice was received and cancelled. I never once said for them to "Rush" my job.  Where in my contract that I signed does it say to "rush" my job?  These are all lies that Frank Seeber Roofing has been making up since the beginning.  They are making up all these excuses and fees to try to justify them stealing my money. The bottom line is they only paid the city of Dania Beach $75 for the plan review.  I have all the documents from the city on what exactly was paid. Their response that Frank Seeber Roofing "always" waits 72 hours for the cancellation deadline to file the permit is another lie.  If that was the case, why did they not wait the 72 hours in this case? Always in the dictionary means "At all times; on all occasions". I also contacted the City of Dania and they were not told to "rush" my permit as Frank Seeber Roofing stated.  These are more "lies" made up by Frank Seeber Roofing. The cancellation notice states that if I cancel by October 9, 2012, there will be no penalty or obligation.  They are not doing the proper thing and refunding my money.

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#1 REBUTTAL Owner of company

WE HONORED DANIEL CHESTO'S CANCELLATION WITHOUT REQUIRED ORIGINAL WRITTEN FORM - REFUNDED DEPOSIT MINUS FEES INCURRED DUE TO MR.CHESTO'S REQUEST TO RUSH HIS RE-ROOF JOB!

AUTHOR: Frank Seeber Roofing - (United States of America)

POSTED: Monday, October 15, 2012

WE HONORED DANIEL CHESTOS CANCELLATION WITHOUT REQUIRED ORIGINAL WRITTEN FORM REFUNDED DEPOSIT MINUS FEES INCCURED DUE TO MR.CHESTO'S REQUEST TO RUSH HIS RE-ROOF JOB!

Frank Seeber Roofing was more than fair with Daniel Chesto, allowing him to cancel his contract without receiving the Cancellation Notice by the deadline. Mr.Chesto came to our office on October 3, 2012 and signed all documents pleading us to RUSH his job, we had to rush the permitting process in order to accommodate Mr.Chestos request and at that time he was placed on the work schedule to be started on October 12, 2012. FSC always waits until the 72 hours cancellation deadline to
file the permitting process so there would be no fees to the Homeowner, however, when Mr.Chesto requested us to RUSH his job, that required us to RUSH the entire permitting process, therefore fees were incurred of $300 as follows, not just for the City of Dania as Mr.Chesto stated:

*Inner Office Permitting Preparation RUSHED for Building Department includes completion of the following forms:  

Permit Application, Single Family Re-Roofing Affidavit, High Wind Velocity, Mitigation Form, Property Appraiser, Introduction Form, Completion of Section A form, Completion of Section B form, Completion of Section D form, Shingle Product Approvals, Shingle Fire Page Form.

Inner Office RUSHED Completion of Notice of Commencement Form.

*Submittal of Permit Permit Runner for the Submittal of the RUSHED permit to the City of Dania. Submittal Fee Paid.

*Notice of Commencement RUSHED - File at Governmental Center, and then delivered to City of Dania. Filing fee paid.

Mr. Chesto called us on the deadline date of October 9, 2012; he asked us to match another roofers price and sent the other roofers proposal to us. Mr.Chesto demanded an answer immediately because he was changing from Shingle to Tile and when we did not have an immediate answer to matching the price, he demanded cancellation, in which we honored his verbal cancellation even though we did not receive the written cancellation notice as required on Cancellation Notice Form. We went way and beyond to accommodate Mr.Chesto including allowing him from Rushing permit process, providing him with 1 week start date, ordered and scheduled all material and submitted and paid for all permit process.

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