Report: #1006677

Complaint Review: Franklin American Mortgage

  • Submitted: Thu, January 31, 2013
  • Updated: Thu, January 31, 2013
  • Reported By: SusaMe — Browns Valley California United States of America
  • Franklin American Mortgage
    Corporate Office 501 Corporate Centre Dr. Suite 40
    "Internet", Texas
    United States of America

Franklin American Mortgage Company collected money for escrow and insurance but did not apply that money to the mortgage insurance. They are now telling us we need to come up with a years worth of payments or up our payments o "Internet", Texas

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We  bought a home a year ago, paying up front a years amount for MIP.  Our contract was set up for an escrow account. Escrow to cover our taxes and the MIP.

Franklin American paid our taxes but not the MIP and are now asking for the money in a lump sum or will add it to our payment for the coming year.  Plus continuing to collect for the MIP from our payment each month.

They have also stated that on top of this our payment will be raised an estimated $340. a month.

We have talked on the phone with them and they told us the MIP money was sent in as principal.

Again, against the contract we signed.  We are sending them copies of their own paperwork showing that the money was divided for P&I, Taxes and MIP.

What do we do now?  On the phone they say changes cannot be made. We don't have the $2000. up front and being on social security cannot pay another $600. on our house payment.

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