Complaint Review: Fred Meyer - Puyallup Washington
- Fred Meyer 1100 N Meridian Puyallup, Washington U.S.A.
- Phone:
- Web:
- Category: Department & Outlet Stores
Fred Meyer They Are Lying To You - Do Not Believe Them Puyallup Washington
*Consumer Suggestion: Resolving the issue
*UPDATE Employee: Solution to your problem
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I had a problem with "The Simpsons Season 8" DVD set, and tried to exchange it for a new copy at Fred Meyer's in downtown Puyallup (and yes, I did have my receipt). When I did try to exchange it, I was told at the Photo Electronics department thatn I would have to process the return/exchange at the main desk.
When I tried to do so, they refused to do so because the one that I had was previously opened, and was not allowed to be exchanged. I told the female at the Customer Service desk that there was a problem with discs two through four (one episode would play, then would either lock up or shut off my DVD player); but since they did not have another one to exchange, that I would have to take it to another store and deal with it.
As a former employer of Fred Meyer, I was taught to take care of the customer. This person was not helpful at all (as to where I could exchange this defective piece), and the fact that I had to drive to another store to exchange this item (which was subsiquently defective as well - has the same problem) has let me know that Fred Meyer does not appreciate its customer base. I have not step foot in a Fred Meyer store since then, nor do I plan on entering another Fred Meyer store anytime soon (if at all).
Anonymous
Puyallup, Washington
U.S.A.
This report was posted on Ripoff Report on 01/05/2008 02:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fred-meyer/puyallup-washington-98372/fred-meyer-they-are-lying-to-you-do-not-believe-them-puyallup-washington-297196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Consumer Suggestion
Resolving the issue
AUTHOR: Cindy - (U.S.A.)
SUBMITTED: Sunday, May 10, 2009
I have experience with this situation myself. I purchsed a defective CD from Best Buy and they were out of stock, so I was refused the exchange because it has to be the same title. Then I found out that it is a manufacturing issue. I contacted the manufacturer and they sent me a refund check in the mail.
Unfortunately due to piracy problems in the DV/CD/Software industry the companies that sell this merchandise have no choice, but to follow the regulations. It seems harsh on the customers end, but I can also see the retailers side as well. There are too many people out there copying everything and getting away with it. Consumers just need to be aware and understand.
#1 UPDATE Employee
Solution to your problem
AUTHOR: Superlizzy16 - (U.S.A.)
SUBMITTED: Tuesday, September 02, 2008
If you have had the same problem, multiple times with the same title, it needs to be taken up with the manufacturer. Fred Meyer's can't help you with that. Besides, it's just common sense.
Advertisers above have met our
strict standards for business conduct.