Report: #918518

Complaint Review: Fredrick J Hanna

  • Submitted: Fri, July 27, 2012
  • Updated: Fri, July 27, 2012
  • Reported By: moon — Bishop Georgia United States of America
  • Fredrick J Hanna
    1427 Roswell Rd.
    Marietta, Georgia
    United States of America

Fredrick J Hanna Fredrick J Hanna & Associates Assured me "they would get everything out of my bank account" Marietta, Georgia

Show customers why they should trust your business over your competitors...

Nasty divorce left me holding the debt after 18 yrs of marriage. I had a judgement against me from Fredrick J Hanna.

I set up a automated draft and moved along. Apparently the permission for the draft expired after 12 months. When I noticed it was not being drafted I called and called and called and left messages on at least 6 employees voice mail. I got a letter, I responded and called and called again. I finally got a response, and re-set the draft and made a payment.

The next month, the draft didn't go thru again. I called and called and called, and finally an operator told me I could pay online.  I was thrilled.

I ran over to the website and tried to make a payment and the site threw a "payee" error. I took screen shots and gave up to try again in a bit.

tried again, and still no luck. I called and left messages again. 2 weeks later I tried again online, still didn't work (was not a user error, it is a configuration error). I took screen shots again and called their office.

It took 9 calls before I spoke with a real person (left messages everywhere). only to be told I was under a garnishment and I owed the entire balance of 3100.00

I spent the next 2 days, calling and leaving more messages, begging to please take the dang payments, as I REALLY want to pay it. Nope, the garnishment lady assured me she would get the 3100.00 out of my bank.  I assured her I didn't have 3100.00, she again assured she she would continue to get it until she got her money.

I never refused to pay them, I have made efforts (kept documentation) to repeatedly pay and now they are going after my bank account.

I have gone to my local court and will file the paperwork with an attorney to get before a judge, I plan to subpoena those recorded calls to prove MY effort......wish me luck/moon

Any similar experiences, I sure would appreciate the ammo......Thanks/moon
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