• Report: #18115
Complaint Review:

Free Spirit Jeans

  • Submitted: Wed, April 03, 2002
  • Updated: Sun, April 07, 2002

  • Reported By:Helsingor
Free Spirit Jeans
Pennsylvania Gladwyne, Pennsylvania U.S.A.

Free Spirit Jeans ripoff, crooks, frauds consumer rip-off fraud Gladwyne Pennsylvania

*UPDATE Employee: Customer Service

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After reading all of the reports I can't believe that so many of us were ripped off and free spirit jeans is still in business!!
My story is a carbon copy of the others. Ordered the free jeans.
Received nothing. After almost two years and many complaints, I've received nothing, NOTHING..... but promises in the wind.
I would encourage everyone to take a stand against this apparently corrupt company.

I have filed a complaint with the Better Business Bureau at
www.bbb.org. I hope everyone else will follow suit.

We can't let this happen to another individual.
I am determined to fight the fight and I hope you are too.

Houston, Texas

This report was posted on Ripoff Report on 04/03/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/free-spirit-jeans/gladwyne-pennsylvania-19035/free-spirit-jeans-ripoff-crooks-frauds-consumer-rip-off-fraud-gladwyne-pennsylvania-18115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Customer Service

AUTHOR: John - ()

If someone has been waiting for a refund and it has been longer than 120 days they should go to the refund search form at:

To date we have shipped well over 20,000 pairs
of free jeans.

When we contacted the customer by mail,
that was to let them know that we received
their order. The mailing also confirms and
checks for the correct mailing address.
We are glad they received the notification.

The regular retail for the jeans is
$56 plus shipping and handling ($10.95).
The regular retail for the shirts ranges
from $32 to $36 plus shipping and
handling ($6.95 S&H). Full price orders
ship the same day. Free Spirit Fashion
Jean Free Jean Giveaway orders take
longer than a regular full price order.

Please note: shipping and handling
for the Free Jean Giveaway begins as
soon as the customers submits the order.
If they placed an order for free
jeans or shirts, the fee paid
is for the shipping and handling.

We have had some manufacturing
delays in the past which has
caused free jean orders to be late.
We are currently making arrangements
to manufacture more styles

We were hoping to have backorders shipped
by August but due to the overload
we were not able to. We are working
very hard to get all free jeans orders shipped.
Our goal is to make sure everyone gets
their free jeans. If the customers does not
to wait any longer they click the link below.

We agree that it has been a long wait
and we want to say thank you for
all of the customers who have ordered.

This was just a promotion.
We are no longer taking new orders.
Due to the backorders we can
no longer estimate delivery times
on remaining orders. Our goal
is to make sure everyone gets
their free jeans.

Refund link

For support please visit our website at


FreeSpiritJeans.com Account Support Team
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