• Report: #1158456
Complaint Review:


  • Submitted: Mon, June 30, 2014
  • Updated: Mon, June 30, 2014

  • Reported By: Jared — Denver Colorado
Internet USA

Freecreditreport.com Experian Consumer Direct Misleading Terms and Hidden Reccuring Fees Internet

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I signed up for a "free" credit report, they told me it would cost $1. Then they told me it would cost an additional $30 for all 3 repoting agencies. I didn't mind paying additional, even though I thought their advertising was misleading, what really upset me was the $19.99 recurring fee they slapped me with not even a week later.

I called to see if I could get my money back for the recurring fee, but the representative out of the Phillipines told me it was a "valid" charge. I aksed her if she thought she was working for a moral company and whther she had any qualms about their deception but she didn't seem to mind too much.

Not really worth the $19.99 to continue arguing with Phillipino call center employees, so I settled for a cancellation, but I promised I would write a negative review in light of feeling taken advantage of... and so I have. You are guarunteed one free credit report per year and I would reccomend doing that rather than using these guys. They are underhanded and manipulative. I never saw anything about a recurring charge or a way to prevent it.

This report was posted on Ripoff Report on 06/30/2014 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/freecreditreportcom/internet/freecreditreportcom-experian-consumer-direct-misleading-terms-and-hidden-reccuring-fees-1158456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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