Report: #960489

Complaint Review:

  • Submitted: Fri, October 26, 2012
  • Updated: Fri, October 26, 2012
  • Reported By: Ryan — Parker Colorado U.S.A.

    United States of America Quick to take money, impossible to cancel... Internet

Show customers why they should trust your business over your competitors...

Been trying to cancel for my grandparents for a while now. My grandfather accidentally signed up for this ripoff of a service when trying to research a negative item on his credit report. They have been billed 16.95 every month since. 

You cannot cancel online. It says you must call to cancel. Fine, I know why they do this; it is so they can talk you out of it or sell you something else. 

Problem is, I have been trying to call for the past week and each time I am told "Due to high demand, we cannot take your call at this time. Please try again later." At that point the call disconnects. 

How in the **** am I supposed to cancel this if they won't let you call? Clearly this company "traps" you into being a permanent member.
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This report was posted on Ripoff Report on 10/26/2012 11:15 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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