FREEDOM COMPUTER PRODUCTS Co. AKA Steve E. Ortkiese GIVING BRIBE TO PURCHASE EXPENSIVE ITEMS FROM HIS COMPANY West Hills California

From Mike--CA

I have been one of Steve's vendors for over 15 years. We go back when he was an employee, then independent contractor, and now the owner of his company for two years. We have had nothing but an honest, professional relationship. I can assure ANYONE, that he knows this industry like the back of his hand. The customer base that Steve has is very large and impressive with constant reorders from multiple newspaper and medical facility customers for many years. 

The difference between China/Mexico made/refills sub-standard quality vs the USA made compatibles is very obvious based on the defect/return rate. And that is the case with most other vendors as well. This person did this RipOff Report based on email replies and blatantly lying about paying $21.00 each for HP CE505A OEM toners? Why couldn't he have just been honest about using refills, not wasted time, and above all, Not Do This Disgraceful Act!!   

I've been doing business with Steve for over a decade now and never had any problems. Originally I was ordering cases of HP toner cartridges to get the volume discount, but when I needed a mixed bag of 1's and 2's, Steve worked the pricing out for me much to my surprise. All of the toner cartridges performed beautifully for all the different printers. I shopped around and went through several other suppliers, but always ended up calling Steve after the others failed to deliver the service or prices I'd gotten used to. Brother toner was another item that I couldn't find anyone that could compete with Steve's pricing.

 I have been a customer of Freedom Computer Products for some time now.  As a purchaser for a medical facility Steve has treated me fairly and his products are of the utmost superiority.  The products I have purchased have lasted as long as new bought products and I am extremely satisfied with the business agreement between our clinic and Freedom Computer Products.  Steve has the right pricing, quality and service and I am completely satisfied with his products and service. 

 I have been dealing with Steve and his company now for 5 years and have never had any problems. He always  gives me a good and fair price, and the product is the same or better than the large office suppliers. The product is delivered next day and I have never had any problems with the product or the price.

The person who posted this ripoff report doesn't seem to be very professional.

Rebuttal to Mike-FL

 I have been ordering supplies for Steve for years.  He has always been less expensive then my other suppliers, i.e. Staples, WB Mason etc. He gets the order out to me next day and is extraordinarily responsive.  Trust me when I tell you this guy does NOT belong on this site.  I go through a lot of product at 3 different locations and I am yet to have  a complaint.