Freedom Debt Relief Scam Fraud INVESTIGATION: Freedom Debt Relief (FDR) is dedicated to maintaining satisfied clients and is committed to 100% complaint resolution. Freedom Debt Relief implements company-wide best practices in customer service and settlements to ensure 100% client satisfaction, client privacy, & program success. San Mateo, California

---

*UPDATE: Rip-off Report Investigation - Freedom Debt Relief is recognized by Rip-off Report Corporate Advocacy Program as a safe and secure business that is currently helping over 30,000 families become debt free. Freedom Debt Relief pledges to always resolve any issues FDR is an accredited member of TASC (debt settlement industry association) with an independently audited and certified customer s

SPECIAL UPDATE: Freedom Debt Relief remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. Freedom Debt Relief is truly dedicated to making sure ALL customers are happy with their coverage. Freedom Debt Relief continues to show customer service is of the utmost importance and they currently have no complaints!

To date, Freedom Debt Relief has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. Freedom Debt Relief proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business. Over time and since becoming a member, Freedom Debt Relief has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that Freedom Debt Relief is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Freedom Debt Relief remains committed to customer satisfaction and gets our top Verified Safe endorsement.

Rip-off Report Investigation:

Editor's UPDATE: Positive Rating and Recognition has been given to Freedom Debt Relief for its Commitment to Excellence in customer service.

Rip-off Report's investigation of Freedom Debt Relief (FDR) uncovers continuous commitment to ongoing improvements in customer service with the goal of total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns. FDR's primary concern is to get their clients debt free in 2-3 years with the best possible client experience.

Freedom Debt Relief's CEO stated "We understand that the only way to grow as a company is by recognizing that we can and should get better every day and then committing the resources necessary to achieve excellence". He then added, "We have a terrific business committed to excellence but we also know that we have made mistakes, all businesses do, but it's how we react to those mistake and fix them that makes us a better company ".

As a sign of their commitment, Freedom Debt Relief recently conducted a customer and employee survey with a the commitment to continual improvement and customer service excellence. As a result of this survey Freedom Debt Relief has implemented new processes centered around a superior customer experience. An executive told Rip-off Report that Freedom Debt Relief's corporate mantra is clients first, employees second and profits third if you take care of the first two the third will follow.

Rip-off Report has confirmed that Freedom Debt Relief's approach to business includes company-wide quality assurance initiatives. The result of which, leads to continual dedication to client focused processes, customer outcomes and employee relations. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction. Rip-off Report also learned the company has won an award as Best Places to Work in its market in addition to a prestigious award by Ernst & Young as Entrepreneurs of the Year in northern California.

A senior Freedom Debt Relief executive commented "We're at a time in our country's history where the average American family is saving less than $450 per year and has a mountain of debt compounding at very high rates. We do our very best to get our clients out of debt and have a track record of settling debt for 49% of what is owed but this is not a silver bullet, there are no free lunches". Rip-off Report feels it should comment that when a consumer assumes credit card debt it can often become a very difficult process keep up with interest and to pay back the full principal owed. In addition there are the aggressive collector calls and stress. In the business that Freedom Debt Relief operates they understand the pain associated with unsecured debt spiraling out of control and they have built a team around reducing that pain to the extent it is possible

It is our opinion that individuals experiencing financial difficulty can feel confident in the fact that Freedom Debt Relief has worked with thousands of customers and has successfully settled tens of thousands of accounts. FDR has over 450 employees dedicated to providing the best possible customer service and client outcome.

FDR recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation FDR has made organizational changes allowing their clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.

In summary, after our investigation, which included discussions with Freedom Debt Relief Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.

Read more about FDR Freeodm Debt Relief's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

===================== Freedom Debt Relief - Debt ResolutionPartners They told me that I could skip the $1010. Payment for June 2008, so I wrote other checks on my Well Fargo Sacramento California

FDR told me that I could skip[ a $1010. payment for June, 2008, so I continued to write checks on My Well Fargo account (about $400.) and my Bank sent me a notice that my account was overdrawn and the overdrafts cost me $229. alto gather. Now I don't know the Lady's name that told me she OKed the monthy skip for June, however the supvr now handling the mater is Matthew Beinbrech. This action really hurt me this month!!!

Paul Port Hueneme, California
U.S.A.