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Report: #1392037

Complaint Review: Freedom Life Insurance Company of America - Fort Worth Texas

  • Submitted:
  • Updated:
  • Reported By: MTM — Pearland Texas USA
  • Author Confirmed What's this?
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  • Freedom Life Insurance Company of America 300 Burnett Street Suite 200 Fort Worth, Texas USA

Freedom Life Insurance Company of America Lie about insurance coverage with policy. All lies. Fort Worth Texas

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We purchased health insurance with Freedom Life Insurance 1-12-17.

Marion sold me the policy on the phone. She listed everything the policy covered and I wrote it down. I had my husband get on the phone and she repeated the same thing to him. 

Marion then transferred me to another person who repeated the coverage and said that our conversation was being recorded. 

When we used the health insurance, we quickly discovered that the coverage we were told we were purchasing, was not true. Everything Marion and other employee told us was/is a lie. 

Examples: My husband's cardiologist wanted him to wear a heart monitor for 24 hrs. Freedom Life said no coverage for that, that is "durable equipment". Not covered. Marion said everything A-Z is covered. No exclustions.

Another example: I am due in August for mammogram. Marion told me yes, mammograms are covered. I specifically asked about mammograms. No, MDAnderson called Freedom Life, mammograms are not covered. Freedom Life told MDAnderson that our policy is strictly for doctor office visits, and they are limited to two a year!!

I have any other examples of the above trying to use this policy for the last 8 months.

 

 

This report was posted on Ripoff Report on 08/11/2017 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freedom-life-insurance-company-of-america/fort-worth-texas-76102/freedom-life-insurance-company-of-america-lie-about-insurance-coverage-with-policy-all-l-1392037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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