Complaint Review: Freedom Pop
Freedom Pop Stephen Stokols, Mangrove Capital, DCM, Niklas Zennstom's Atomico Freedom Pop Takes Your Money And Gives You Nothing Internet
*UPDATE Employee: Coverage, Refunds, and Returns
*Consumer Suggestion: Must Return for Refund Makes Sense
When FreedomPop blasted out their press releases, I thought it sounded like a great idea. I signed up right away with the understanding that service would not be available immediately. They happily took my money for their device, and I heard nothing from them for several months.
Finally, four months later, they sent me their device. Very excited, I took it out of the box, set it up and waited for the flashing little lights to stop blinking. Which they never did. I contacted the company, to be told that there was no service in my area "at this time." After several emails back and forth, the "at this time" clearly became "at no time in the forseeable future."
Now, I am unable to get a refund for the money they took from me. On top of that, they want me to send their device back to them. Hmmmm... Good deal for them, they can change the next sucker another $80.00. I wonder how many times they could use the same piece of worthless plastic to add $80.00 to their bank accounts??? Ten times is $800.00... It adds up.
I have not stopped contacting their customer service. But I have very little hope to ever see my money again. I guess I'll have this little trinket as an eternal reminder that nothing in life is free.
If this sham lasts another six months, I would be very surprised. Don't get taken in by this fake offer.
This report was posted on Ripoff Report on 04/10/2013 09:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/freedom-pop/internet/freedom-pop-stephen-stokols-mangrove-capital-dcm-niklas-zennstoms-atomico-freedom-pop-1042348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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