I recently received a call from MARC FOSTER a Customer Service Rep from the compnay of FREEDOMGOLD on July 12th 2006. They asked me if I would like to receive a free gas card for a $100.00 that they will send me in the mail with a package of information about what there company has to offer my family and I. I told him that I was not interested in anything that his company was trying to sell. Marc Foster then insisted that everything he had discussed with me today was FREE no charge. I told him nothing in the world is free and then hung up!!
Today is 7/27/06 and i go to the bank to withdraw money to pay my car payment. Here my account is short $150.00 So I go inside the bank to get a bank print out of my account and here it say automatic withdraw of $150.00 from some weird number.
I called the number and here it the automatic answering service from the the company freedomgold came on. They have me talking to an automated person telling me to push all different number depending on what i was calling about. I finally got a real live person on the phone and the man wouldnt give me his name this time he just asked me how can he help me and i said by returning the money you stole from my account!!! he asked what was i talking about and i said that Marc Foster called me in the beginnning of the month asking was i interesed in what they were trying to sell or supposely given away free of charge...
I told them more then once that I was not or never was or will be interested in what they were trying to sell me and hung up!! I dont even no how they got my account information because I sure as hell didnt give it to them...
I specifially asked the man who the h**l does his company think they are and that they have the Audacity to charge my bank account without any authorization from me. And how on gods earth did they get my personal information. He told me that he couldnt help me and hung up..... I tried to call back and now there is no answer!!! I need to know what can i do to get my money back!!!
willingboro, New Jersey
U.S.A. EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form. CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates. ...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency ...by consumers, for consumers CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.