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Report: #1248665

Complaint Review: Freedompop - Los Angeles California

  • Submitted:
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  • Reported By: Jennie — Apple Valley California USA
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  • Freedompop 11301 W. Olympic Blvd Los Angeles, California USA

Freedompop Internet provider Los Angeles California

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 On June 13th 2015 I ordered internet service and a mobile hot spot from freedompop. It was a free trial offer, 2GB for $19.99 mo. First month free. I was charged $36.99 for the 3G/4G hot spot. It arrived on July 3rd 2015. It never worked. I called tech help,walked through all the steps numerous times, It never worked. Couldn't go online. I mailed back the device approx July 22, 2015. I was told it would take 3 to 5 days after they receive the device to credit my Bank of America debit card for $36.99. Still nothing no refund. Every time I called freedompop and ask where's my refund, they act like they're going to help then they say the connection is bad and hang up. I can prove it. Every time I call. I want my money back as promised. I have nothing to show for my money.

This report was posted on Ripoff Report on 08/14/2015 09:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/los-angeles-california-92307/freedompop-internet-provider-los-angeles-california-1248665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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