Report: #1329542

Complaint Review: FreedomPop

  • Submitted: Thu, September 22, 2016
  • Updated: Thu, September 22, 2016
  • Reported By: Amanda — Hoover Alabama USA
  • FreedomPop

    Nationwide
    USA

FreedomPop Free cell phone data internet scam Los Angeles California

Show customers why they should trust your business over your competitors...

 They advertise "100% free" and "$0.00/month" phone service, but charge an automatic $15 top-up charge to the credit card on file. They advertise "100% free" and "$0.00/month" phone service, but charge an automatic $15 top-up charge to the credit card on file. The only way to opt out of this is to pay. How exactly is that free? You cannot use the service without paying. I asked them to refund the $15 that was billed from my bank without my authorization and close my account. They closed my account and kept my money. At this point they have blatantly stolen $15 from me, since I can no longer use the account I unwillingly paid for. They did process a refund of the $0.99 I paid months ago for a sim card, which is honestly insulting.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/22/2016 08:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/freedompop/nationwide/freedompop-free-cell-phone-data-internet-scam-los-angeles-california-1329542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.