Complaint Review: FreedomPop - Nationwide
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- Author Not Confirmed
- FreedomPop Nationwide USA
- Phone:
- Web: freedompop.com
- Category: Bait-and-Switch
FreedomPop Rip Off. Sold me a phone that did not work. Worked with them (multiple software downloads-re-booting etc) internet Nationwide
*Author of original report: FreedomPop
*Consumer Comment: sounds weird
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Sold me a phone that did not work. supposedly refurbished. Could not make calls from home using wifi or 3/4G. After multiple software and reboots still did not work properly. Tried for 3 mos finally gave up. After 4 wks or so retried with free service but did pay $2.50 for email phone still did not work. Huge disappointment. I am on Social Security and that wasted money hurt.
This report was posted on Ripoff Report on 07/23/2015 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/nationwide/freedompop-rip-off-sold-me-a-phone-that-did-not-work-worked-with-them-multiple-softwar-1243872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
FreedomPop
AUTHOR: - ()
SUBMITTED: Thursday, July 23, 2015
I think you are confused about what my complaint was. It wasn't about the customer service. They sold me a phone that didn't work, they couldn't get it to work over a period of 3 months. At no time did they say "hey we will just replace your phone and all will be good. While you had a great experience and maybe other people did too, I did not, hence my complaint.
#1 Consumer Comment
sounds weird
AUTHOR: Ross - (USA)
SUBMITTED: Thursday, July 23, 2015
i been a customer with Freedompop a year and this doesn't sound like them. I had a problem with the device, contacted them ion Twitter and they replaced it no questions asked. I was shocked. they are a bunch of nice people that give away free data. amazing
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