Report: #1315310

Complaint Review: Freelancer.com

  • Submitted: Wed, July 06, 2016
  • Updated: Wed, July 06, 2016
  • Reported By: Tom — Falls Church Virginia USA
  • Freelancer.com

    Internet
    USA

Freelancer.com Company policies are fraudulent and they take punitive measure against victims to enforce illegal practices Sydney Internet

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I had a project on freelancer.com, there was no work authorized, and the freelancer erroenously billed. Never checked my emails and payments were authorized due to timing. Freelancer refused to refund the money saying it was against policy, even though the charges were erroroneous and fraudulent.

I filed credit card disputes, and because all payments go into a pool, there was little reasonong to the allocation, and in return they locked peoples accounts, making it so they couldn't make a living. I've offered the most sensible options of resoultions, and I am hestiatnt to file more cc disputes at the moment becuase I don't want them to lock people's accounts. 

So, I'm hoping public sharing of their practices will encourage them to make good business and legal decisions to refund prepaid and unused funds, and erroneously billed funds, so I don't have to tangle this further as a result of lack of options.

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This report was posted on Ripoff Report on 07/06/2016 06:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/freelancercom/internet/freelancercom-company-policies-are-fraudulent-and-they-take-punitive-measure-against-vic-1315310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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