Complaint Review: Freelancer.com - New South Wales Select State/Province
- Freelancer.com New South Wales, Select State/Province United States of America
- Phone:
- Web: http://www.freelancer.com
- Category: Work at Home
Freelancer.com GAF, Getafreelancer, freelancer Freelancer is openly doing fraud activities, And have no support. They did a wrong decision for me and favoring their buyers for few dollers New South Wales, Other
*Author of original report: Freelancer.com are blackmailers and openly support fraudulent people
*REBUTTAL Owner of company: Freelancer.com's Response
*UPDATE Employee: Customer Support Response
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I was in dispute with a client on www.freelancer.com for what I did pay all the fee. The client clearly stated in the PM that
"About checking this problem on other computers,i don't have the posibility to test it on others PC's,but actually you and the other past providers on my previouse projects are playing exactly that role,i think i am right."
That means the problem was only in his pc. Not in the script. But www.freelancer.com support did not look at these lines and and award the dispute to the other party. Now i m trying to post comment about the client there. There is clearly mentioned on comments form that "Maximum 1000 characters" But I m trying to post my comments from about 30 minuts but it displays an error again and again that
"ERRORS OCCURED
Comment must be less than 1000 characters in length"
Just think about it. Does my comments have more than 1000 chracters?
it is here
(freelancer.com justice... Freelancer is also not supportive for providers. They are Big liar than all others, have no sense about justice, just trying to hide facts for their little commission.
Just look at the clients word that how much sense he has about the computer.
"i'm sorry but when i installed the "teamviewer software" it messed up my PC and i have not been able to connect to internet,so i uninstalled it and obviously we will have to find another way to find out where is the problem."
Not only this but also look at here that he is trying to save himself with false reasons.
"About checking this problem on other computers,i don't have the posibility to test it on others PC's,but actually you and the other past providers on my previouse projects are playing exactly that role,i think i am right."
He is not only unable to check the problem on other computers, and still he is right when other developers are saying that there is no problem in the script.)
www.freelancer.com is charging us the maximum fee as compare to all other freelancing sites but providing us 0% benifit against it.
You can see clearly that client is saying that all developers were unable to find any problem in his site, that means the problem was in his pc. But freelancer.com did not take any attention to these lines.
This report was posted on Ripoff Report on 01/12/2011 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freelancercom/new-south-wales-select-stateprovince-/freelancercom-gaf-getafreelancer-freelancer-freelancer-is-openly-doing-fraud-activities-681688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Freelancer.com are blackmailers and openly support fraudulent people
AUTHOR: Umar Bukhari - (Pakistan)
SUBMITTED: Thursday, January 27, 2011
If freelancer.com really do care about their providers then Why nobody handeling my issue seriously?
Have a look on these tickest in your support ticket system.
1. HCZ-224819
2. OMP-509467
3. JEU-145209
And also have a look on these posts, I post them because I did not get any good response from your support system or any where. But you guys also block me to post these things on your facebook page.
http://forums.digitalpoint.com/showthread.php?t=2025503&page=2
http://forums.digitalpoint.com/showthread.php?t=2045154&page=3
http://forums.digitalpoint.com/showthread.php?t=2045154&page=3
Do you think it is good support? or good way to shut your users mouth?
#2 REBUTTAL Owner of company
Freelancer.com's Response
AUTHOR: Freelancer Support - (Australia)
SUBMITTED: Tuesday, January 25, 2011
We appreciate your feedback about freelancer.com
Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email customer-support@freelancer.com.
If your complaint is regarding a legal or compliance issue you can email legal@freelancer.com or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.
Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.
Kind Regards,
Freelancer Support Team
#1 UPDATE Employee
Customer Support Response
AUTHOR: Freelancer Support - (Australia)
SUBMITTED: Wednesday, January 12, 2011
Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7hereor emailcustomer-support@freelancer.
If your complaint is regarding a legal or compliance issue you can emaillegal@freelancer.comor write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA. We appreciate your feedback aboutfreelancer.com Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take theopportunityto improve wherever we can.
Freelancer Support Team
Kind Regards
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