Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #681688

Complaint Review: Freelancer.com - New South Wales Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Umar Bukhari — Faisalabad Other Pakistan
  • Author Not Confirmed What's this?
  • Why?
  • Freelancer.com New South Wales, Select State/Province United States of America

Freelancer.com GAF, Getafreelancer, freelancer Freelancer is openly doing fraud activities, And have no support. They did a wrong decision for me and favoring their buyers for few dollers New South Wales, Other

*Author of original report: Freelancer.com are blackmailers and openly support fraudulent people

*REBUTTAL Owner of company: Freelancer.com's Response

*UPDATE Employee: Customer Support Response

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was in dispute with a client on www.freelancer.com for what I did pay all the fee. The client clearly stated in the PM that

"About checking this problem on other computers,i don't have the posibility to test it on others PC's,but actually you and the other past providers on my previouse projects are playing exactly that role,i think i am right."

That means the problem was only in his pc. Not in the script. But www.freelancer.com support did not look at these lines and and award the dispute to the other party. Now i m trying to post comment about the client there. There is clearly mentioned on comments form that "Maximum 1000 characters" But I m trying to post my comments from about 30 minuts but it displays an error again and again that
"ERRORS OCCURED
Comment must be less than 1000 characters in length"

Just think about it. Does my comments have more than 1000 chracters?

it is here

(freelancer.com justice... Freelancer is also not supportive for providers. They are Big liar than all others, have no sense about justice, just trying to hide facts for their little commission.
Just look at the clients word that how much sense he has about the computer.
"i'm sorry but when i installed the "teamviewer software" it messed up my PC and i have not been able to connect to internet,so i uninstalled it and obviously we will have to find another way to find out where is the problem."
Not only this but also look at here that he is trying to save himself with false reasons.
"About checking this problem on other computers,i don't have the posibility to test it on others PC's,but actually you and the other past providers on my previouse projects are playing exactly that role,i think i am right."
He is not only unable to check the problem on other computers, and still he is right when other developers are saying that there is no problem in the script.)

www.freelancer.com is charging us the maximum fee as compare to all other freelancing sites but providing us 0% benifit against it.

You can see clearly that client is saying that all developers were unable to find any problem in his site, that means the problem was in his pc. But freelancer.com did not take any attention to these lines.

This report was posted on Ripoff Report on 01/12/2011 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freelancercom/new-south-wales-select-stateprovince-/freelancercom-gaf-getafreelancer-freelancer-freelancer-is-openly-doing-fraud-activities-681688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
1Employee/Owner

#3 Author of original report

Freelancer.com are blackmailers and openly support fraudulent people

AUTHOR: Umar Bukhari - (Pakistan)

POSTED: Thursday, January 27, 2011

If freelancer.com really do care about their providers then Why nobody handeling my issue seriously?

Have a look on these tickest in your support ticket system.

1. HCZ-224819
2. OMP-509467
3. JEU-145209

And also have a look on these posts, I post them because I did not get any good response from your support system or any where. But you guys also block me to post these things on your facebook page.

http://forums.digitalpoint.com/showthread.php?t=2025503&page=2

http://forums.digitalpoint.com/showthread.php?t=2045154&page=3

http://forums.digitalpoint.com/showthread.php?t=2045154&page=3

Do you think it is good support? or good way to shut your users mouth?

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

Freelancer.com's Response

AUTHOR: Freelancer Support - (Australia)

POSTED: Tuesday, January 25, 2011

We appreciate your feedback about freelancer.com

Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email customer-support@freelancer.com.

If your complaint is regarding a legal or compliance issue you can email legal@freelancer.com or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

Kind Regards,

Freelancer Support Team

Respond to this report!
What's this?

#1 UPDATE Employee

Customer Support Response

AUTHOR: Freelancer Support - (Australia)

POSTED: Wednesday, January 12, 2011

Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7hereor emailcustomer-support@freelancer.com.

 

If your complaint is regarding a legal or compliance issue you can emaillegal@freelancer.comor write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA. We appreciate your feedback aboutfreelancer.com

Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take theopportunityto improve wherever we can.

Freelancer Support Team

Kind Regards



Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now