Freeway, Travel Agents Go Direct, Prism ripoff: $149 withdrawn from my bank account! Largo Florida

Felipe you must contact their lawyer and the BBB immediately. They don't like getting letters from their customers requesting refunds and they certainly don't like hearing from the BBB b/c that means you're not required to send them any refund letter.

I hope you sent the letter certified or by express mail. This way it's on record it was sent legally. STOP WAITING FOR THEM! You need to take control of this situation and DEMAND your money back.

As for Bank of America, I am not surprised they didn't help you. I have been hearing a lot of complaints that they seem to be the ONLY bank that doesn't help their customers against crooks like Suntasia. Anyway, you must be aggressive with this company (Suntasia) and harrass them everyday until you get your money back. Let them know you've already sent the letter and you will be contacting your attorney if your money is not refunded quickly.

TAKE CHARGE FELIPE AND DON'T HESITATE! LET'S GO MAN!

I bank at BOA. So I did find it strange, thinking that they were affiliated with the bank. I did go to the bank and closed my account already first thing on Monday 09/11/06. I also sent a letter on that same day for the claim of my $140 dollars as instructed by the representative.

Now, how long sure I wait before I make a claim with their lawyers or the Busines Bureau? My bank told me they werent giving me my money back, because they said that as soon as I give my routing and bank account number, its like giving them authorization.

I explained to them that it was a fraudulent deal, explained everything that had happened but they said that they couldnt do anything about it. Eitherway, Joe thanks for all that information. !

Felipe.

I received several calls from this "company" over the last few days. Just for curiousity, I dialed the number left on my missed calls log and got the same spiel from the "sale rep". Anyhow, the "rep" asked me for my bank account number so that they may "verify my information (ie address) was correct." She did mention BOA (which is odd, I've never banked at BOA). I asked her why did she need my account number. Again, she said it was for "verification", acting like I was going to SCAM THEM! I refused to give my bank information out and she said "thank you for your time" rather curtly and hung up. Surprise, surprise, today I got another call from the same number: 727-683-1117.

I don't give out my bank information to anyone who cold calls me like that. I do think you need to let your bank be aware of what has happened and do everything you can to get your money back. But do it soon, if you wait past a certain time frame (as dictated on your terms and conditions statement from your bank), the harder it might be to get your money back. Somewhere on this site there is a post that should help you with what steps to take with the bank. Good luck!

The first step you need to take is immediately talk to your bank b/c by law you have sixty days to dispute a charge. Banks are very well aware of these scam artists and can help or work with you to recover the money but you can't stay sitting at home waiting. The more time that passes the less rights you have to recover any money owed.

TELL THEM IMMEDIATELY BEFORE ANYMORE CHARGES ARE DEBITED. YOUR BANK WILL CLOSE YOUR ACCOUNT AND OPEN UP A NEW ONE.

Many people were charged for months and the bank was able to refund the last few charges that were made by SCAM-TASIA. Don't go by what the recording says b/c there is no SPECIFIC date when your so called free trial ends. Let your bank know this or give them a link to this site so they can see for themselves.

Next, write them a certified CEASE and DESIST letter to their lawyer Donald Booth at the corporate address which is:

Suntasia Marketing
8751 Ulmerton Road,
Largo, FL 33771

Telephone: (727) 471-0276

Let him know that you either didn't get the package or it arrived late and you want a FULL refund b/c you never had a chance for the free trial. Also that you are NOT interested in anything at all they have to offer other than a refund b/c of the fact that the agents misrepresented themselves totally.

You can go to your local post office (if you did received their package) to find out what date it was sent. It should be post marked. Let Mr. Booth know this information and also notify him that if he doesn't comply with your request for the FULL refund you will seek legal action against his company as well as contacting the Better Business Bureau. Trust me they don't like hearing from the BBB b/c then you don't have to write a letter for the refund.

Third, if for any reason you don't get a respond DO contact your local tv news station. Most news channels in your area have a consumer complaint tip hotline. Go on the net and log on to their site. I know this would be a juicy story for them to report on if you don't get your money back.

Finally, I suggest you file a complaint with your state attorney generals office letting them know the situation. The more people get involved the better off we will ALL be.

Hope this helps Felipe.