Report: #1113641

Complaint Review: FreightQuote

  • Submitted: Tue, January 07, 2014
  • Updated: Tue, January 07, 2014
  • Reported By: Phil — Kalispell Montana
  • FreightQuote

    Kansas City, Missouri

FreightQuote used bait and switch tactics to change price and rates on bill and double charges on invoice Kansas City Missouri

*Consumer Comment: What you should do immediately

Show customers why they should trust your business over your competitors...

This company gave me a firm quote, then tried to change the change the class of the item. I called the manufacturer of the item and the manufacturer ships out the item everyday at class 55 yet frieghtquote disregarded by information and changed my class to 175 and doubled my bill.

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This report was posted on Ripoff Report on 01/07/2014 12:46 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

What you should do immediately

AUTHOR: Chitown Cowboy - ()

As someone in the industry, here's what I would do. Call the manufacturer back and have them email you what class they ship it at and whether that is the true shipping clas (NMFC) or if its a FAK (contracted shipping class).

If their shipping class is for anyone to use, then use that as leverage against them for the re-class. Also the broker should file a re-class dispute with the carrier with evidence of the manufacturer showing what it should be.

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