• Report: #636644
Complaint Review:


  • Submitted: Wed, September 01, 2010
  • Updated: Wed, September 01, 2010

  • Reported By: Michael G. Fons — Oceanside California United States of America
16025 W. 113th Street Lenexa, Kansas United States of America

FreightQuote.com FreightQuote.com has not paid claim on Damaged and Refused Shipment Lenexa, Kansas

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We shipped a bed to one of our customers using FreightQuote.com

The shipment ended up having bad shipping damage. Our customer made note of the damage with the shipper and refused delivery.  We filed a freight claim with FreightQuote.com and have been getting the run around trying to get a claim status update and payment on the claim.  I have sent several emails to Christy Young, Customer Service Supervisor at FreightQuote.com, and she told me she would have a definite answer regarding the claim by the end of the week.  That was last week.  It is now Wednesday of the following week and still no word back from her.  I am disappointed that FreightQuote.com has handled this situation so poorly.  

This report was posted on Ripoff Report on 09/01/2010 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/freightquotecom/lenexa-kansas-66219/freightquotecom-freightquotecom-has-not-paid-claim-on-damaged-and-refused-shipment-lene-636644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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